Service Desk. This module assists with the management of service desk operations, including booking in repair orders, allocating loan vehicles and invoicing customers. This enables the following high level business processes: creation of repair orders with parts and labour prices; production of repair order estimates and invoices; allocation of appropriate internal and external repair costs; management of customers’ requirements for dealer assisted transportation; maintenance of vehicle service history.
Appears in 3 contracts
Sources: Product Specification, Product Specification, Product Specification