Second Level Review Clause Samples

The Second Level Review clause establishes a process for escalating decisions or disputes to a higher authority within an organization after an initial review has been completed. Typically, if a party is dissatisfied with the outcome of a first-level review—such as a decision on a claim, complaint, or contractual issue—they may request a second evaluation by a more senior manager or designated committee. This clause ensures that concerns are thoroughly reconsidered before final resolution, providing an additional layer of oversight and helping to resolve disagreements more fairly and efficiently.
Second Level Review. If the employee is dissatisfied with the appeal decision of the university/college, the employee may advance the appeal (within 30 days) to the OUS Human Resources Division for an independent review. The OUS Human Resource Division will provide a written response within 60 days.
Second Level Review. The second level review will immediately take place after the appraisals have been completed by the supervisor in the annual review. This second level reviewer shall be the Town Administrator and or his/her designee. The second level reviewer may point out inconsistencies, ask for more justification, or require additional meetings between the supervisor and the employee in order to clarify or reassess certain facts.
Second Level Review. (a) A Settlement Class Member who initiates a Second Review must rely solely on the documents submitted with the Claim. (b) No Settlement Class Member will be allowed to supplement or, in any way, change their response to the online Tier 2 Questionnaire discussed in Section G.2(e)(ii)(3) above. (c) In each Second Review, Settlement Administrator shall review the decision with regard to the reimbursement, including the criteria required under this Settlement Agreement. (d) An employee of Settlement Administrator who is a different employee from the one that made the initial determination will make the Second Review. His or her Second Review will be independent of the initial review. (e) The reviewer will review the Settlement Administrator’s initial determination and independently determine, based upon the claim and proof submitted by the Settlement Class Member, whether the initial determination should be adjusted. The reviewer will have the authority to increase the reimbursement amount originally offered up to the full amount of the reimbursement sought, if the Settlement Class Member’s Claim meets the requirements under the Settlement Agreement. Under no circumstance shall the second reviewer decrease the reimbursement amount previously offered. (f) The Second Review determination, along with any applicable payment, will be mailed to the Settlement Class Member within 45 days of the date in which Settlement Administrator received the request for a Second Review, or within 60 days of the Effective Date, whichever is later, along with any supporting documentation. The Second Review determination will state the reason(s) why the initial determination was modified or not. Settlement Administrator’s decision shall be final and not appealable. (g) Class Counsel may monitor the claims administration process and, upon request, may receive updates from the Settlement Administrator to ensure that Settlement Administrator is acting in accordance with the Settlement Agreement. (h) Defendants shall bear all costs of the Second Review.
Second Level Review. If you are dissatisfied with the decision following the initial level review of your appeal, you may request to have the decision reviewed by the Board of Trustees by submitting a written request to:
Second Level Review. In the event that the matter is not resolved in Step 1 to the satisfaction of the WBNG, the WBNG shall submit the written grievance to the ACLU- NC/LF Board President for review no later than fifteen (15) business days after the Step 1 decision was received; not later than fifteen (15) business days from the meeting if no decision was offered. A meeting for second level review will be held within ten (10) business days of the date the written grievance was received by the next level. The next level reviewer shall provide a written decision to the employee(s) and the WBNG within ten (10) business days after the meeting.