Second Level Maintenance Service Sample Clauses

The Second Level Maintenance Service clause defines the responsibilities and scope of more advanced maintenance support provided for equipment or systems beyond basic troubleshooting. This typically involves specialized repairs, component replacements, or technical interventions that require expertise not available at the first level of support. By specifying the procedures and coverage for these advanced services, the clause ensures that complex issues are addressed efficiently, minimizing downtime and clarifying the division of maintenance responsibilities between parties.
Second Level Maintenance Service. Vital Images shall provide the Second Level Maintenance to Toshiba and the Dealer Associates. In accordance with their technical ability, and based upon their prior experience and training by Vital Images, except for the United States, Toshiba and/or the Dealer Associates shall use their reasonable best efforts to assist Vital Images in providing the Second Level Maintenance for the benefit of customers in the Territory. Toshiba shall pay Vital Images to provide Second Level Maintenance at the amounts set forth in Exhibit E.
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Second Level Maintenance Service. In accordance with its technical ability, Vital Images shall provide the Second Level Maintenance. In accordance with their technical ability, and based upon their prior experience and training by Vital Images, Toshiba and/or the Dealer Associates shall use their reasonable best efforts to assist Vital Images in providing the Second Level Maintenance for the benefit of customers in the Territory. 11. Section 5.4 of the Agreement is hereby amended by substituting “Section 5.3” for “Section 5.2” in the first sentence thereof. 12. Exhibit E to the Agreement, setting forth Product Prices, is hereby amended and restated as set forth on attached Exhibit E to this Amendment.
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Second Level Maintenance Service. To the best of its technical ability and based upon its prior experience and its training by Vital Images, Reseller shall use its best efforts to assist Vital Images in providing Second Level Maintenance to customers in the Territory.
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Second Level Maintenance Service. In accordance with its technical ability and based upon its prior experience and its training by Vital Images, Toshiba and/or the Dealer Associates shall use its reasonable best efforts to assist Vital Images in providing the Second Level Maintenance to Toshiba and/or Dealer Associates for the benefit of customers in the Territory excluding the United States.
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Related to Second Level Maintenance Service

  • MAINTENANCE SERVICE Free maintenance services including spares shall be provided by the vendor during the period of warranty. User, at its discretion may ask the vendor to provide maintenance services after warranty period, i.e. Annual maintenance and repairs of the system at the rates indicated by bidder in its proposal and on being asked so, the vendor shall provide the same. The cost of annual maintenance and repairs cost (after warranty period), which will include cost of spares replaced, shall be paid in equal quarterly installments at the end of each quarter.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at ▇▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • Hardware Maintenance Hardware Purchased from NCR Voyix or a Reseller is eligible for coverage under NCR Voyix’s Hardware Maintenance Policy for an additional monthly fee, provided however, that some restrictions apply. Subscribed Hardware includes Hardware Maintenance at no additional charge, subject to timely payment of all fees. Provided that you are current on your payment obligations and otherwise in compliance with this Agreement, your Hardware Maintenance includes remote maintenance services and support via telephone, email or live text or chat on the terms stated at the Account Portal (you acknowledge that third-party message and data rates may apply). NCR Voyix’s now-current Hardware Maintenance Policy can be found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/dam/restaurant/docs/ncr-us- merchant-hw-maintenance-policy-ac.pdf.