SAP Database Management Clause Samples

SAP Database Management. Supplier’s responsibilities with respect to the database support and management for the SAP systems include: (A) Developing and maintaining a database management strategy striving for speed and efficiency; (B) Managing the SAP databases, including by performing database reorganizations by scheduling reorganizations with Health Net, creating and scheduling table/table space reorganization jobs, monitoring of the process and the correction of failures, collecting data and reviewing the database structure and fragmentation, applying database patches, performing database upgrades, performing database imports and exports, and creating missing or additional indices: (C) Providing Health Net with client copies and refreshing the databases across all SAP systems and environments (e.g., sandbox, development, test/QA and production); and (D) Resolving Problems associated with the database (including DB2/SAP Problems, DB2 Administration related Problems) in accordance with the Problem Management process described in Section 3.3.