Common use of Root Clause in Contracts

Root. Cause Analysis and Resolution Within 6 business days of receipt of a notice from AMEX in respect of (l) TM VENDORS' material failure to provide the Services or (2) TM VENDORS' repeated failure to provide any of the Services in accordance with the Service Levels, CREDITCOMM shall (a) perform a root-cause analysis to identify the cause of such failure, (b) correct such failure, provided, however, if the failure cannot be cured within 6 business days, the vendor shall commence the cure within such six (6) business day period and diligently pursue the cure until completed within twenty-one (21) business day period from the date of original failure, (c) provide AMEX with a report detailing the cause of, and procedure for correcting, such failure and (d) provide AMEX with reasonable evidence that such failure will not reoccur.