Common use of RETURNS PROCEDURE Clause in Contracts

RETURNS PROCEDURE. 7.12.1 If you need to return any Equipment you must follow the instructions we give you and use the pre-paid packaging that we will send you. If you are in any doubt about what to do, you should contact Customer Services. 7.12.2 If you do not return all of the Equipment which we have asked for in that packaging, you must pay the cost of returning additional Equipment to us. 7.12.3 We may charge you for: (a) any Equipment that is not returned. (b) any replacement Equipment we send you free of charge, if you do not return the faulty Equipment to us within 30 days of us asking for it. (c) any damage to any Equipment not caused by normal use. We may deduct all or part of that cost from any advance payments you have made or add the cost to a future bill.

RETURNS PROCEDURE. 7.12.1 If you need to return any Equipment you must follow the instructions we give you and use the pre-pre- paid packaging that we will send you. If you are in any doubt about what to do, you should contact Customer Services. 7.12.2 If you do not return all of the Equipment which we have asked for in that packaging, you must pay the cost of returning additional Equipment to us. 7.12.3 We may charge you for: (a) any Equipment that is not returned. (b) any replacement Equipment we send you free of charge, if you do not return the faulty Equipment to us within 30 days of us asking for it. (c) any damage to any Equipment not caused by normal use. We may deduct all or part of that cost from any advance payments you have made or add the cost to a future bill.