Resolving issues. 6.1 In the event of repeated failure to meet the target service levels, a suitable figure within the National Park Authority will meet with a representative of the Council and an action plan will be agreed upon to ensure targets come back on track. 6.2 If the matter is not resolved, or if there are more serious concerns about the quality of service, the National Park Authority should ask for a special service review meeting with the individual responsible for the delivery of the planning services.
Appears in 2 contracts