Report Requests. Customer may request a report, in writing, of Hearsay’s actual monthly performance against the Service Levels (if applicable, adjusted raw data with corresponding supporting information documenting adjustments) no more than one (1) time per month. Upon receipt of Customer’s written request, Hearsay shall provide such report within five (5) business days of such request. Hearsay is solely responsible for analyzing and correcting raw data to accurately score Hearsay’s actual Availability performance under the Service Levels as defined within this SLA during the Term.
Report Requests. Upon Customer’s request via Trouble Ticket, a Verizon ID SLO or incident report will be emailed to Customer’s POC (subject to the exclusions specified below).Customer may receive up to one SLO report per calendar month and one incident report per incident.
Report Requests. Reports requested by Mosaic based on information residing in the imaging system. Pricing: Charging is based on actual time to perform the service. The charge rate is all-inclusive and reflects the cost of personnel, technology, operating support and supplies, and infrastructure. Customer Driven Services will be charged out at a rate of $105.00 per hour for I/T personnel. Imaging Specialists time for research and follow-up will be charged out at a rate of $45.00 per hour. Imaging/Document Distribution – cont’d.
Report Requests. Preparation of any report as requested by the client or another party representing the client is subject to our standard fees. We make reasonable efforts to limit this information to the minimum necessary required to accomplish the intended purpose of the request. A medical records request by the client or another party representing the client is subject to a $25.00 charge.
Report Requests. From time to time during the Term of this Agreement, OncoSec may submit reasonable written requests to Sirtex for additional or different reports than those specified herein. Upon Sirtex’ receipt of such a request, Sirtex shall promptly evaluate the request to determine whether it can provide the report. If Sirtex can provide the report, it shall use commercially reasonable efforts to make the report available as soon as reasonably practicable, but in no event later than thirty (30) days after OncoSec’s request therefor. If Sirtex cannot provide the report, it will promptly inform OncoSec of such fact and the Parties shall consult to develop a reasonable alternative to the report requested by OncoSec.
Report Requests. Upon the written request of the Depositor or the Trustee, the Custodian shall, not later than one (1) Business Day after receipt of such request, provide to the Depositor or the Trustee, as the case may be, a list of all of the Mortgage Loans for which the Custodian holds a Credit File pursuant to this Custodial Agreement and the most recent Credit File Exception Report relating to the Credit Files.
