Reload -. 2.1 The Traveller’s Cardholder can choose the different reload amount each time for reload, while the Traveller’s Card must be activated and the reload amount must be in a unit or its multiple, which preset in each Traveller’s Card currency as determined by the Bank from time to time. The reload amount will be treated as retail transaction and posted in the Designated Credit Card Account. 2.2 Traveller’s Cardholder can request to reload through the BEA Credit Card Customer Services Hotline on 3608 6628. The Bank will convert the reload amount from the Designated Credit Card Account to the designated currency of the Traveller’s Card Account, which based on the Bank sell-rate determined by the Bank plus a reload handling fee as specified inthe Schedule of Fees & Charges will be levied onthe Designated Credit Card Account. The reload registration requested before 7pm [Hong Kong] on Monday to Saturday, will be credited to the BEA Traveller's Card before 9am on the next day. Reload registrationmade after 7pm onMonday to Saturday, Sunday or public holidays, will be processed on the next working day. The registered reload request cannot be cancelled or changed and the Traveller’s Cardholder shall have no claim whatsoever against the Bank regarding the Bank sell-rate. 2.3 The reload request can be processed upon the Designated Credit Card Account must be activated, valid and in good standing, and has available credit limit. A Short Message System (“SMS") message or a notification letter will be sent to the Traveller’s Cardholder for notifying the reload result within 3 working days after the reload is requested. Traveller’s Cardholder should check the unused balance of Traveller’s Card Account through Cyberbanking or the BEA Credit Card Customer Services Hotline on 3608 6628 after three working days. If reload request is processed successfully, the reload amount will be deducted from the Designated Credit Card Account and in the Designated Credit Card’s currency. 2.4 There is a preset maximum store value of each currency in Traveller’s Card as determined by the Bank from time to time. Reload will not be allowed if the existing store value of the Traveller’s Card or the value of the Traveller’s Card after reloaded are already reached or exceed the preset maximum store value. 2.5 If a debit balance occurs in a Traveller’s Card Account, the Bank will automatically reload the debit amount from the Designated Credit Card Account to the Traveller’s Card Account to set-off the debit balance. The auto-reload amount caused by the debit balance of Traveller’s Card Account will base on the Bank sell-rate determined by the Bank. In addition, if the Designated Credit Card Account was overlimited by such auto-reload, an over credit limit fee, as specified in the Schedule of Fees & Charges of BEA Credit Card will be levied on the Designated Credit Card Account.
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Sources: Traveller’s Cardholder Agreement, Traveller’s Cardholder Agreement