Quality of Care Issues. 2.8.10.1. For the purpose of this section Quality of Care (QOC) concerns includes Department-raised concerns, Provider-raised concerns or Contractor-discovered concerns. Client complaints about care are not QOC concerns under this section and should be processed as grievances, unless the Department instructs otherwise.
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Samples: Business Associate, Business Associate, Business Associate
Quality of Care Issues. 2.8.10.12.8.11.1. For the purpose of this section Quality of Care (QOC) concerns includes Department-raised concerns, Provider-raised concerns or Contractor-discovered concerns. Client Member complaints about care are not QOC concerns under this section and should be processed as grievances, unless the Department instructs otherwise.
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Samples: www.colorado.gov