PROBLEMS AND CONCERNS. If I have an inquiry or concern regarding the Account, I will refer to your Complaint Resolution Brochure, a copy of which is available at any Alterna Bank branch and is also available online at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇. If I have a complaint about a product or service offered by Alterna Bank or about any other obligation of Alterna Bank under a consumer provision of the Bank Act (Canada), I may contact the Financial Consumer Agency of Canada (FCAC) in writing at its office at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ West, ▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇ or through its website at ▇▇▇.▇▇▇▇-▇▇▇▇.▇▇.▇▇. For telephone enquiries, please contact the FCAC at Toll Free 1-866-461-3222 (English) or Toll Free ▇-▇▇▇-▇▇▇-▇▇▇▇ (French).
Appears in 3 contracts
Sources: Client Agreement, Client Agreement, Client Agreement
PROBLEMS AND CONCERNS. If I have an inquiry or concern regarding the Account, I will refer to your Complaint Resolution Brochure, a copy of which is available at any Alterna Bank branch and is also available online at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇. If I have a complaint about a product or service offered by Alterna Bank or about any other obligation of Alterna Bank under a consumer provision of the Bank Act (Canada), I may contact the Financial Consumer Agency of Canada (FCAC) in writing at its office at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ West, ▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇ or through its website at ▇▇▇.▇▇▇▇-▇▇▇▇.▇▇.▇▇. For telephone enquiries, please contact the FCAC at Toll Free 1-866-866- 461-3222 (English) or Toll Free ▇-▇▇▇-▇▇▇-▇▇▇▇ (French).
Appears in 1 contract
Sources: Client Agreement