Common use of Pricing and Fees Clause in Contracts

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include recurring charges, which are charges that we expect to bill you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle Energy may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill that are charged by TriEagle Energy consistent with this Contract. By paying your bill you agree that the bill reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your bill. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle Energy provides. These fees will be listed separately on your bill and are described below. • Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle Energy customer care representative to help you make a payment by credit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle Energy My Account, send your payment in the mail, or pay at an authorized payment location.

Pricing and Fees. How I do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include the Energy Charge and any Daily Charge or other recurring charges, charges which are charges that we expect to bill charge you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle TXU Energy may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill account if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill account that are charged by TriEagle TXU Energy consistent with this Contract. By paying your bill you agree that the bill reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected passed on to appear on your bill less than 3 billing periods a year or apply only to certain customersyou. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your billEFL. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle TXU Energy provides. To find out what fees apply to your electric service plan, please refer to your EFL. These fees will be listed separately on your bill and are described below. • may include: · Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle TXU Energy customer care representative to help you make a payment by credit or debit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle TXU Energy My Account, send your payment in the mail, Express Pay or TXU Energy MyAccount or pay at an authorized payment location. · Insufficient Funds Fee – We may charge a $25 fee for each payment that is not processed due to insufficient funds or other type of bank return or payment rejection. · Document Processing Fee – We may charge a $2 fee for each request for a paper copy of your Summary of Usage and Payment Document or other account documentation. To avoid this fee, you may access your usage and billing history on our website. We will not charge a document fee for providing your Summary of Usage and Payment Document to an energy assistance agency.

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include recurring charges, which are charges that we expect to bill you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle Energy may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill that are charged by TriEagle Energy consistent with this Contract. By paying your bill you agree that the bill reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your bill. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle Energy provides. These fees will be listed separately on your bill and are described below. • Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle Energy customer care representative to help you make a payment by credit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle Energy express pay or TriEagle Energy My Account, send your payment in the mail, or pay at an authorized payment location.

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include recurring charges, which are charges that we expect to bill xxxx you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle Energy Rewards may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill xxxx if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill xxxx that are charged by TriEagle Energy Rewards consistent with this Contract. By paying your bill xxxx you agree that the bill xxxx reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill xxxx less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your billxxxx. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle Energy Rewards provides. These fees will be listed separately on your bill xxxx and are described below. • Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle an Energy Rewards customer care representative to help you make a payment by credit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle Energy My AccountRewards Express Pay or Energy Rewards MyAccount, send your payment in the mail, or pay at an authorized payment location.

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include recurring charges, which are charges that we expect to bill you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle TXU Energy may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill that are charged by TriEagle TXU Energy consistent with this Contract. By paying your bill you agree that the bill reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your bill. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle TXU Energy provides. These fees will be listed separately on your bill and are described below. • Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle TXU Energy customer care representative to help you make a payment by credit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle TXU Energy My AccountExpress Pay or TXU Energy MyAccount, send your payment in the mail, or pay at an authorized payment location.

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include recurring charges, which are charges that we expect to bill you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle TXU Energy may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill that are charged by TriEagle TXU Energy consistent with this Contract. By paying your bill you agree that the bill reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your bill. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle TXU Energy provides. These fees will be listed separately on your bill and are described below. • Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle TXU Energy customer care representative to help you make a payment by credit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle TXU Energy My AccountExpress Pay or TXU Energy MyAccount, send your payment in the mail, or pay at an authorized payment location.

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices price per kWh for your product based on different usage levels. The average prices disclosed on your EFL include including recurring charges, which are charges that we expect to bill you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other TDSP non-recurring fees and other non recurring fees that TriEagle Energy Penstar Power may charge, if applicable, or separate fees for products applicable or services other than electric service that may appear on your bill if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill that are charged by TriEagle Energy Penstar Power consistent with this Contract. By paying your bill If you agree that are enrolled in a Variable Price Product, prices may change or vary without notice. Our rates for service are variable but will be no greater than the bill reflects proper amount charged by the Provider of Last Resort (“POLR”). The POLR rate changes from time to time. This rate is also subject to change for reasons including, but not limited to, a change in the TDSP charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included change in the average price per kWh shown cost of fuel used to produce energy during the term on your EFL but are instead shown separately on your billthis Agreement. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle Energy Penstar Power provides. These include TDSP non recurring fees which will be listed separately on your bill invoice. Please refer to your EFL for fees which apply to your electric service plan. Below please find a list of fees which may apply: Description Fee Late Fee 5% Agent Assistant Fee $3.95 Closeout Balance Refund Check Fee $3.95 Credit Card Processing Fee $5.00 Insufficient Funds Fee $25.00 Disconnect Recovery Fee (AEP North and are described below. • Agent Assist Central/Centerpoint/Oncor) $35.00 Disconnect Recovery Fee – (Texas New Mexico Power) $57.00 Early Cancellation Fee We may charge up a fee for early cancellation of your Contract; check your EFL for more information. Other fees If additional electric service fees apply to a $3.95 fee when you use a TriEagle Energy customer care representative your product, they will be described in your EFL. RIGHT OF RESCISSION IF your are switching to help you make a payment by credit card, debit card or electronic check. To avoid this feePenstar Power from another REP, you can use our automated have the right to rescind your switch request without fees or penalties of any kind by contacting us before midnight of the 3rd federal business day (includes Saturdays) after the date you first receive your TOSA. You may rescind this switch by calling 0-000-000-0000 (toll free), faxing 0-000-000-0000 (toll free) or email xxxxxxxxxxxxxxx@xxxxxxxxxxxx.xxx. Please provide your name, address, phone number, ESI ID or account number, and a statement that you are rescinding your switch under the 3 day right of rescission period. Cancellation Rights You have the right to terminate a variable month to month Contract and choose another Penstar Power product or another REP without having to pay an early cancellation fee. Generally, you will be charged an early termination fee on a term product. However, you will have the right to terminate your Contract without penalty, if: (1) you move to another location, (2) we notify you of a change to the terms and conditions of your Contract and you terminate within 14 days from the date the notice is sent; or (3) you terminate your Contract within 14 days of its expiration date. If you move, we may require evidence of your move and a forwarding address. The amount of the early cancellation fee applicable to your Contract is shown on the EFL. We may terminate your Contract, after providing proper notice, if your service is disconnected. In this event, you may apply to re-enroll for electric service on another product or you may contact another REP to reestablish your electric service. However, pay online through TriEagle Energy My Accountplease note that if we terminate your Contract after a disconnection, send we may charge you an early cancellation fee consistent with your payment in the mail, or pay at an authorized payment locationEFL.

Pricing and Fees. How do I find out what my price is? Your EFL will provide you examples of the average prices per kWh for your product based on different usage levels. The average prices disclosed on your EFL include recurring charges, which are charges that we expect to bill you on a regular basis. These prices do not include taxes, reimbursement for gross receipts taxes, municipal administrative fees, TDU non-recurring fees, and other non-recurring fees that TriEagle TXU Energy may charge, if applicable, or separate fees for products or services other than electric service that may appear on your bill if you purchase them. You agree to pay the price as defined in the Contract and all amounts shown on your bill that are charged by TriEagle TXU Energy consistent with this Contract. By paying your bill you agree that the bill reflects proper charges for our services. What are TDU non-recurring fees? These are fees that you must pay that originate from your local TDU and either are expected to appear on your bill less than 3 billing periods a year or apply only to certain customers. These fees usually result when you ask that a certain service be performed, such as a meter reading outside your normal read cycle or a meter test fee. Other examples include: a new service initiation fee, connection fee, disconnection fee, and reconnection fee. These fees are not included in the average price per kWh shown on your EFL but are instead shown separately on your bill. The specific price for each TDU fee will vary depending on the TDU that serves your particular ESI ID. What non-recurring fees, other than TDU fees, can I be charged? You may also be charged fees for services that TriEagle TXU Energy provides. These fees will be listed separately on your bill and are described below. • Agent Assist Fee – We may charge up to a $3.95 fee when you use a TriEagle TXU Energy customer care representative to help you make a payment by credit card, debit card or electronic check. To avoid this fee, you can use our automated phone service, pay online through TriEagle TXU Energy My AccountMyAccount, send your payment in the mail, or pay at an authorized payment location.