Post Mortem Reports Sample Clauses

The Post Mortem Reports clause requires parties to prepare and share a detailed analysis after a significant incident, project completion, or failure. Typically, this involves documenting what happened, identifying root causes, and outlining lessons learned or corrective actions. Its core function is to promote transparency, continuous improvement, and accountability by ensuring that all parties understand what went wrong and how similar issues can be prevented in the future.
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Post Mortem Reports. LiveWorld will provide post mortem reports after each Severity 1 or 2 failure. The report will explain the root cause of the problem, and provide the short-term solution implemented to mitigate the issue and a long-term solution for preventing the problem. This document should be emailed to the following eBay Operations email address: s▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇. eBay will provide LiveWorld a weekly list of opened cases for LiveWorld Services.
Post Mortem Reports. The purpose of the Post-Mortem Report is to outline the known information regarding the incident and possible root causes and to summarize the incident resolution timeline. If known, it will also identify corrective actions to prevent its reoccurrence. Motricity will create a Post-Mortem Report and provide such report to AT&T per Section 2.2.1.
Post Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and corrective actions which can be taken to prevent its reoccurrence. Post-Mortem Reports shall be limited to incidents classified as Severity A and B, unless otherwise agreed to by the Parties. Microsoft may, at its option, provide Company with a post mortem report following a Severity A or B incident. Root Cause Analysis will be delivered to Company as soon as practicable by Microsoft. Microsoft will provide a written Post Mortem report for Microsoft Severity A incidents within 3 business days of close of the engineering incident Post Mortems. Post mortems will be delivered by ▇▇▇ or Operations contact during regularly scheduled meetings or other mutually agreed to time.
Post Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and identify corrective actions to prevent its reoccurrence. Intellisync will, upon request, create a preliminary Post-Mortem Report and provide such report to Verizon Wireless within *** of resolution of a Severity 1 event. Intellisync will upon request, create a Post-Mortem Report and provide such report to Verizon Wireless within *** of the close of the incident for any incidents classified as Severity 1 or Severity 2. ***Confidential treatment requested pursuant to a request for confidential treatment filed with the Securities and Exchange Commission. Omitted portions have been filed separately with the Commission. • Each month will provide Verizon Wireless with a report indicating total time of the service that was not available for the previous month. Service Level Availability Report • Each month Intellisync will provide Verizon Wireless with a service level report indicating the levels of Service Availability for the previous month and how such Service Availability was calculated. • The service level report will be due by the 10th day of each month following the month being measured.
Post Mortem Reports. TeleSign will provide, upon request and via e-mail, a Post-Mortem Report for all “Services Down” tickets that are deemed by TeleSign to materially impact Client.
Post Mortem Reports. Sublicensee will provide post mortem reports after each failure to meet any service obligations or performance standards. The report will explain the root cause of the problem, and provide the short-term solution implemented to mitigate the issue and a long-term solution for preventing the problem. Software is available in four editions: Starter, Standard, Professional, and Professional Plus with a minimum three store requirement per month. The number of stores license are reported by the ProStores Channel Manager system during the previous month. Prices are subject to change with a thirty (30) day written notice. After six (6) months, a minimum payment equivalent to three (3) stores of the monthly software commitment may be imposed, unless sub licensee is reasonably increasing the number of hosted stores on a quarter to quarter basis. Store editions are priced (monthly) as follows for sub licensee providing their own hosting: Starter - $ 10.00 Standard - $30.00 Professional - $80.00 Professional Plus - $130.00 (one or more of the three add on modules) Store editions are priced (monthly) as follows for sublicense with Dynamic Concepts, Inc., providing the hosting of their stores and the sub licensee providing support and billing: Starter - $ 46.00 Standard - $90.00 Professional - $125.00 Professional Plus - $180.00 (one or more of the three add on modules)
Post Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and corrective actions which can be taken to prevent its reoccurrence. Post-Mortem Reports shall be limited to incidents classified as Severity A and B, unless otherwise agreed to by the Parties. [*] may, at its option, provide Company with a post mortem report following a Severity A or B incident. Root Cause Analysis will be delivered to Company as soon as practicable by [*]. [*] will provide a written Post Mortem report for [*] Severity A incidents within [*] of close of the engineering incident Post Mortems. Post mortems will be delivered by ▇▇▇ or Operations contact during regularly scheduled meetings or other mutually agreed to time.

Related to Post Mortem Reports

  • Payment; Reports Within twenty (20) days after the close of each calendar quarter, Partner will deliver to SAP a report (“Payment Report”) which will provide all information reasonably required by SAP identifying each Customer by an unique customer number for computation, customer name (no abbreviations), customer address (street, city, postal code, country), group (if any), and/or confirmation of the fees, if any, due or credited to Licensor for the period being reported, including without limitation: (i) license information (material code/software description, license quantity, license metric, license term for non-perpetual licenses, and associated license or subscription fee due SAP), and (ii) SAP support fees, associated support rate and indicating whether it is first year support or a renewal, and associated license fee. The payment report shall be submitted to SAP even if no license and support fee is due. Partner will submit the payment report electronically via a reporting tool made available by SAP to Partner. SAP will inform in writing Partner in case of change to the reporting format and Partner shall submit its payment reports under such new reporting format for all future quarterly reporting periods. Partner agrees that the Payment Report is binding on Partner once it is submitted to SAP and Partner may not withdraw, modify or cancel any orders set forth in the Payment Report. 8. AUDIT. (a) SAP shall have the right to once annually conduct an audit to verify the compliance of (i) Partner, and/or (ii) any of its Affiliates involved in the performance of obligations under any part of the Agreement, with the terms of the Agreement, in particular Partner´s compliance obligations as set forth in Section 12 below. Notwithstanding foregoing, in the event SAP reasonably believes that a breach of the terms of this Agreement, in particular the compliance obligations set forth in Section 12 below, has occurred or will most likely occur, SAP shall have the right to perform an audit. (b) The audit will be conducted by SAP or its nominated independent expert. By choosing the expert, SAP will take into account Partner’s legitimate business interests. SAP will bear the costs of the audit unless the expert establishes a breach by the Partner in which case Partner must bear the costs. (c) SAP will provide one (1) week advance notice of an audit unless a) SAP reasonably believes that evidence to be reviewed will be compromised or b) required by investigating authorities. (d) The audit will take place during normal business hours and SAP will instruct its expert to conduct the audit in such a manner that it will not unreasonably interfere with Partner’s business operations. (e) Partner must make full disclosure to the expert, and ensure that (i) Partner and its Affiliates involved in the performance of obligations under any part of this Agreement and any of (ii) Partner’s Representatives cooperate fully and provide information, grant viewing access to all necessary and useful documents and permit the making of copies of them. Financial records that relate to the subject matter of the audit must be readily available for inspection during audits by SAP or its expert. Partner also agrees to make its employees, officers, and directors involved in the performance of obligations under this Agreement available for meetings and interviews with SAP and/or its expert for the audit. Partner agrees to provide appropriate workspace for the expert. (f) The expert will be bound in writing to confidentiality for the benefit of SAP and the Partner. The expert will undertake not to disclose information to SAP, except for the purpose of providing a report of the audit and, in case of a breach of any part of this Agreement, any information establishing such a breach. (g) Partner’s Confidential Information disclosed during the audit will not be used by SAP for any purpose other than to verify and prove if a breach of any part of this Agreement has occurred. (h) Partner must include audit terms with its agreements with any third party used by Partner in connection with its sales and marketing activities under this Agreement (hereinafter “Intermediary/ies”) which are materially as protective as the terms in this Section 8. (i) SAP reserves the right to suspend new business with the Partner in the event of a lack of reasonable and/or timely cooperation by Partner and its representatives in case of an audit. Furthermore, SAP may terminate the Agreement in accordance with Section 10.1 (Termination) below in case Partner does not cooperate with SAP during an audit as outlined in this Section 8.

  • Additional Reports Upon ADMINISTRATOR’s request, CONTRACTOR shall make such additional reports as required by ADMINISTRATOR concerning CONTRACTOR's activities as they affect the services hereunder. ADMINISTRATOR shall be specific as to the nature of information requested and allow up to thirty (30) calendar days for CONTRACTOR to respond.

  • Interim Reports From time to time, but no less frequently than monthly, the Sponsor shall cause to be prepared and delivered (at the expense of this FuturesAccess Fund), to each Investor interim reports indicating this FuturesAccess Fund’s estimated results of operations and presenting such other matters concerning this FuturesAccess Fund’s operations as the Sponsor may deem appropriate as well as those required by the applicable Commodity Futures Trading Commission regulations. The estimated performance of this FuturesAccess Fund will be available upon request to the Sponsor by any Investor.

  • Final Reports Within ninety (90) days of receipt of the Required Documents, the Asset Representations Reviewer shall publish its findings to the Sponsor and the Indenture Trustee. The Asset Representations Reviewer shall provide the Sponsor and the Indenture Trustee with the following reports as a result of the Asset Representations Review (collectively, the “Final Reports”):

  • Management Reports Promptly upon receipt thereof, copies of all detailed financial and management reports submitted to the Company by independent auditors in connection with each annual or interim audit made by such auditors of the books of the Company.