Post Mortem Reports. TeleSign will provide, upon request and via e-mail, a Post-Mortem Report for all “Services Down” tickets that are deemed by TeleSign to materially impact Client.
Appears in 1 contract
Sources: Service Level Agreement
Post Mortem Reports. TeleSign Telesign will provide, upon request and via e-mail, a Post-Mortem Report for all “Services Down” tickets that are deemed by TeleSign Telesign to materially impact Client.
Appears in 1 contract
Sources: Service Level Agreement