Common use of Post Mortem Reports Clause in Contracts

Post Mortem Reports. The purpose of the Post-Mortem Report is to identify the origin of an incident and corrective actions which can be taken to prevent its reoccurrence. Post-Mortem Reports shall be limited to incidents classified as Severity A and B, unless otherwise agreed to by the Parties. Microsoft may, at its option, provide Company with a post mortem report following a Severity A or B incident. Root Cause Analysis will be delivered to Company as soon as practicable by Microsoft. Microsoft will provide a written Post Mortem report for Microsoft Severity A incidents within 3 business days of close of the engineering incident Post Mortems. Post mortems will be delivered by ▇▇▇ or Operations contact during regularly scheduled meetings or other mutually agreed to time.