Planned. unavailability The provider is entitled to maintain, maintain and back up the software and/or hardware systems outside the scheduled times of non-availability listed in Table 7.2. Planned unavailability outside of these times must be agreed with the member by email. For important reasons, the member will not refuse unreasonably.
Appears in 1 contract
Planned. unavailability The provider is entitled to maintain, maintain and back up the software and/or hardware systems outside the scheduled times of non-availability listed in Table 7.2. Planned unavailability outside of these times must be agreed with the member customer by email. For important reasons, the member customer will not refuse unreasonably.
Appears in 1 contract