Common use of PERFORMANCE SERVICE Clause in Contracts

PERFORMANCE SERVICE. Within the scope of Performance Service Exasol monitors performance trends in the data base and reports them Customer on a regular basis (e.g. monthly). In addition, Exasol analyses performance issues in the Cluster, which are not recognized as Errors according to Part 2 section 2.2 and provides Customer with suggestions for improvement. Such effort is limited to one man-day per month. Exasol may undertake additional effort within the scope of the consulting portfolio. Exasol requires access to the system tables in the data base through a special data base user. This user only has access to the system tables and statistic system tables. Thus, a direct access to the data tables of the data base is excluded. Performance Service Times correspond to the Service Times. Part 4 - Specifications and terms for Consulting Services

PERFORMANCE SERVICE. Within the scope of Performance Service EXAS Exasol OL monitors performance trends in the data base and reports them Customer on a regular basis (e.g. monthly). In addition, Exasol analyses performance issues in the Cluster, which are not recognized as Errors according to Part 2 section 2.2 and provides Customer with suggestions for improvement. Such effort is limited to one man-day per month. Exasol may undertake additional effort within the scope of the consulting portfolio. Exasol requires access to the system tables in the data base through a special data base user. This user only has access to the system tables and statistic system tables. Thus, a direct access to the data tables of the data base is excluded. Performance Service Times correspond to the Service Times. Part 4 - Specifications and terms Terms for Consulting Services 1 Scope of Services

PERFORMANCE SERVICE. Within the scope of Performance Service EXAS Exasol OL monitors performance trends in the data base and reports them Customer on a regular basis (e.g. monthly). In addition, Exasol analyses performance issues in the Cluster, which are not recognized as Errors according to Part 2 section 2.2 and provides Customer with suggestions for improvement. Such effort is limited to one man-day per month. Exasol may undertake additional effort within the scope of the consulting portfolio. Exasol requires access to the system tables in the data base through a special data base user. This user only has access to the system tables and statistic system tables. Thus, a direct access to the data tables of the data base is excluded. Performance Service Times correspond to the Service Times. Part 4 - Specifications and terms Terms for Consulting Services

PERFORMANCE SERVICE. Within the scope of Performance Service Exasol EXASOL monitors performance trends in the data base and reports them Customer on a regular basis (e.g. monthly). In addition, Exasol EXASOL analyses performance issues in the Cluster, which are not recognized as Errors according to Part 2 section 2.2 and provides Customer with suggestions for improvement. Such effort is limited to one man-day per month. Exasol EXASOL may undertake additional effort within the scope of the consulting portfolio. Exasol EXASOL requires access to the system tables in the data base through a special data base user. This user only has access to the system tables and statistic system tables. Thus, a direct access to the data tables of the data base is excluded. Performance Service Times correspond to the Service Times. Part 4 - Specifications and terms for Consulting Services