Common use of PERFORMANCE MANAGEMENT FRAMEWORK Clause in Contracts

PERFORMANCE MANAGEMENT FRAMEWORK. The Supplier confirms that it will comply with the following performance management process in its provision of Services in accordance with this agreement. Provided that the below is adjusted each year according to the Authority’s reasonable approved programme. Authority Governance Attendees Frequency Nature Escalation / Reporting Route Finance & Corporate Overview Scrutiny Committee Supplier: Senior Representative Authority: Chief Executive Officer, Statutory Officers with relevant Directors Quarterly Scrutiny of the performance of the Authority, limited to the work that Supplier undertakes for the Authority, with opportunity to discuss performance challenges with relevant directors (as required) Shareholder Board Authority Referrals to other committees as required. Dragonfly Shareholder Board Authority: Chief Executive Officer, Statutory Officers with relevant Directors, Client Programme Manger Client Programme Manager and nominated Portfolio holders Monthly (Reviewed Frequently) This group will oversee the delivery of the Authority’s wholly owned Group of Companies Dragonfly Developments Limited and Dragonfly Management (Bolsover) Limited Authority Other key Officers when requested including a Senior Representative Dragonfly Developments Limited and Dragonfly Management (Bolsover) Limited Growth Scrutiny Supplier: Chief Executive Officer Authority: Chief Executive Officer Annually With updates to be received as per the Committee workplan, Scrutiny of performance Shareholder Board Authority Housing Stock Management Supplier: Operational and Finance Directors Authority: Assistant Director of Housing Management and Enforcement Monthly Oversee delivery of the approved Asset Management Capital spend, with opportunity to discuss performance challenges with relevant directors (as required). This also includes compliance on Fire, Asbestos, Water Safety & Lifts. Shareholder Board Authority Referrals to other committees as required. Contract Governance Attendees Frequency Nature Escalation / Reporting Route Joint Working Group Supplier: CEO, Operational and Finance Directors Authority: Chief Executive Officer, Statutory Officers with relevant Directors and Client Programme Manger Monthly (Reviewed Frequently) To deliver the Authority’ s ambitions to generate income from its housing, commercial and regeneration activities. Oversee and maintain appropriate management, governance, due diligence, legal, performance monitoring, operations, and reporting of each company in accordance with the Business Case. Shareholder Board Annual Report to Authority Contribute to the delivery of the Authority Objectives in accordance with the Business Plans. Support strategic objectives and significant decisions of the Authority by overseeing delivery of the Business case and Business Plans

PERFORMANCE MANAGEMENT FRAMEWORK. The Supplier confirms that it will comply with the following performance management process in its provision of Services in accordance with this agreement. Provided that the below is adjusted each year according to the Authority’s reasonable approved programme. Authority Governance Attendees Frequency Nature Escalation / Reporting Route Finance & Corporate Overview Scrutiny Committee Supplier: Senior Representative Authority: Chief Executive Officer, Statutory Officers with relevant Directors Quarterly Scrutiny of the performance of the Authority, limited to the work that Supplier undertakes for the Authority, with Shareholder Board Authority Referrals to other Chief Executive Officer, Statutory Officers with relevant Directors opportunity to discuss performance challenges with relevant directors (as required) Shareholder Board Authority Referrals to other committees as required. Dragonfly Shareholder Board Authority: Chief Executive Officer, Statutory Officers with relevant Directors, Client Programme Manger Client Programme Manager and nominated Portfolio holders Other key Officers when requested including a Senior Representative Dragonfly Developments Limited and Dragonfly Management (Bolsover) Limited Monthly (Reviewed Frequently) This group will oversee the delivery of the Authority’s wholly owned Group of Companies Dragonfly Developments Limited and Dragonfly Management (Bolsover) Limited Authority Other key Officers when requested including a Senior Representative Dragonfly Developments Limited and Dragonfly Management (Bolsover) Limited Growth Scrutiny Supplier: Chief Executive Officer Authority: Chief Executive Officer Annually With updates to be received as per the Committee workplan, Scrutiny of performance Shareholder Board Authority Housing Stock Management Supplier: Operational and Finance Directors Authority: Assistant Director of Housing Management and Enforcement Monthly Oversee delivery of the approved Asset Management Capital spend, with opportunity to discuss performance challenges with relevant directors (as required). This also includes compliance on Fire, Asbestos, Water Safety & Lifts. Shareholder Board Authority Referrals to other committees as required. Fire, Asbestos, Water Safety & Lifts. Contract Governance Attendees Frequency Nature Escalation / Reporting Route Joint Working Group Supplier: CEO, Operational and Finance Directors Authority: Chief Executive Officer, Statutory Officers with relevant Directors and Client Programme Manger Monthly (Reviewed Frequently) To deliver the Authority’ s ambitions to generate income from its housing, commercial and regeneration activities. Shareholder Board Annual Report to Authority Chief Executive Officer, Statutory Officers with relevant Directors and Client Programme Manger Oversee and maintain appropriate management, governance, due diligence, legal, performance monitoring, operations, and reporting of each company in accordance with the Business Case. Shareholder Board Annual Report to Authority Contribute to the delivery of the Authority Objectives in accordance with the Business Plans. Support strategic objectives and significant decisions of the Authority by overseeing delivery of the Business case and Business Plans