Outbound Calls Clause Samples

Outbound Calls. Maintel shall provide a service to allow the Customer to make outbound voice and data calls from a fixed PSTN or ISDN line to any destination over the public telephony network. This Service may be provided via PSTN and ISDN lines either supplied by Maintel or with the agreement of Maintel on lines provided by other suppliers. 4.1.1 Outbound Calls provided without a Maintel PSTN or ISDN line Maintel shall deliver this service over a public network through carrier pre-select (“CPS”), indirect access (“▇▇▇”) or through wholesale arrangements with British Telecommunications plc (“BT”). Where Maintel provides CPS it shall arrange for BT Openreach to configure the local exchanges to Customer Sites to automatically route the designated outbound call traffic from the relevant PSTN or ISDN line to the selected public network. Where Maintel provides ▇▇▇ the Customer shall be required to dial specific digits prior to the required destination number. Where stated in the Implementation Services Maintel may provide programming of Customer Equipment to perform the insertion of these digits automatically. Calls cannot generally be delivered over non-BT Openreach lines.

Outbound Calls. Generate outbound telephone calls to Client's list(s) to promote and sell approved products and/or services. InPulse shall not cross sell or up sell any products unless first approved by Client. InPulse shall provide outbound telemarketing services as set forth in each properly executed addendum to this Agreement.

Outbound Calls. No Separate set of Agents factored for outbound calls. It is assumed that the same set of Agents will be able to make outbound calls. Since the Volume of emails is low, the same set of Agents will be able to manage the emails as well.

Outbound Calls. Vendor shall provide outbound calling Services, including but not limited to campaign driven or initiative based calling for impacted areas following a CAT to determine the status of a policyholder’s property in accordance with future Task Orders to be negotiated and agreed to by the Parties in accordance with this Agreement. The position description, which may be updated from time to time, for representatives handling this Call Type is set forth on Exhibit B-1.

Outbound Calls. The interpreters must have the ability to place outbound calls if the call is dropped. The interpreter must also have the ability to place calls to third parties during the interpretation session. Contractor shall not include additional costs for any outbound calls and for placing calls to third parties.

Outbound Calls. Vendor shall maintain an efficient outbound call system methodology to contact Customers. These outbound calls shall be used to secure required information and address Customer issues. By way of example, Vendor shall make outbound calls to individuals who return unsigned, incomplete, or illegible documents (including those damaged by the mail); to clarify any missing or unclear information; to callers that were disconnected; to resolve Inquiries; and to request verification of information previously provided. All outbound calls shall be recorded, and the date, time, and nature of the call shall be documented in the Family Account. Vendor shall use a predictive dialer or other automatic outbound dialer to automatically dial the primary telephone number and then direct the call to an available CRM when the telephone is answered. These calls shall be managed through IVR and automated call distribution Systems with web-based accessibility.

Outbound Calls. Rock shall only contact those consumers (as provided by Vroom) who (i) initiated contact with Vroom regarding one or more of its Vehicles, or (ii) completed an application, made an inquiry, or submitted their contact information on Vroom’s website, or any other Site listing Vroom’s Vehicles, or otherwise provided prior express consent to being contacted regarding one or more of Vroom’s Vehicles or a Transaction. Rock shall not initiate communications with consumers outside of this scope and, in particular, Rock shall not place or send unsolicited telemarketing calls to consumers. If a consumer opts-out after being contacted by an Agent, Rock shall not contact such consumer again, and shall provide Vroom with an updated do-not-call list with each monthly invoice.