Common use of Network Administration Clause in Contracts

Network Administration. 6.2.1 Excalibur will only assume full responsibility for the operational status of the Customer’s IT network if the network administrator username and password is only known by Excalibur’s engineers. This information is kept safely and securely by Excalibur and will not be disclosed to any employee of the Customer. By the Customer accepting this, any network related issues will fall within the terms of this Agreement and as such will not incur additional costs. 6.2.2 Should the Customer wish to have the network administrator password, then Excalibur will still within reason accept responsibility for the administration of the network. In the event of any issues arising as a direct result of changes to the network by non- Excalibur employees or its sub-contractors then any remedial services performed by Excalibur will fall outside of this Agreement and will be subject to additional charges as detailed in Appendix B.

Appears in 1 contract

Sources: Managed Services Agreement

Network Administration. 6.2.1 Excalibur 5.2.1 EXCALIBUR will only assume full responsibility for the operational status of the CustomerClient’s IT network if the network administrator username and password is only known by ExcaliburEXCALIBUR’s engineers. This information is kept safely and securely by Excalibur EXCALIBUR and will not be disclosed to any employee of the CustomerClient. By the Customer Client accepting this, any network related issues will fall within the terms of this Agreement and as such will not incur additional costs. 6.2.2 5.2.2 Should the Customer Client wish to have the network administrator password, then Excalibur EXCALIBUR will still within reason accept responsibility for the administration of the network. In the event of any issues arising as a direct result of changes to the network by non- Excalibur non-EXCALIBUR employees or its sub-contractors then any remedial services performed by Excalibur EXCALIBUR will fall outside of this Agreement and will be subject to additional charges as detailed in Appendix B.

Appears in 1 contract

Sources: Services Agreement