Network Administration. 5.2.1 Excalibur will only assume full responsibility for the operational status of the Client’s IT network if the network administrator username and password is only known by Excalibur’s engineers. This information is kept safely and securely by Excalibur and will not be disclosed to any employee of the Client. By the Client accepting this, any network related issues will fall within the terms of this Agreement and as such will not incur additional costs.
Appears in 3 contracts
Sources: Managed Services Agreement, Managed Services Agreement, Managed Services Agreement