Common use of Multilingual/TDD Service Clause in Contracts

Multilingual/TDD Service. Contractor must at all times maintain the capability of responding to telephone calls in English and such other languages as City may direct. Contractor must at all times maintain the capability of responding to telephone calls through Telecommunications Device for the Deaf (TDD) Services. 2332 2333 2334

Appears in 1 contract

Sources: Collection Services Agreement

Multilingual/TDD Service. ‌ 2579 Contractor must shall at all times maintain the capability of responding to telephone calls in English English, Spanish, 2580 Mandarin, and such other languages as City may direct, employing a service such as ATT Language Line. 2581 Contractor must shall at all times maintain the capability of responding to telephone calls through 2582 Telecommunications Device for the Deaf (TDD) Services. 2332 2333 2334These capabilities shall be maintained for both 2583 the local telephone number and the emergency telephone number. 2584

Appears in 1 contract

Sources: Memorandum of Understanding