Multilingual/TDD Service. The Contractor shall at all times maintain the capability of responding to telephone calls in English and Spanish as may be directed by County. The Contractor shall also at all times maintain the capability of responding to telephone calls through Telecommunications Device for the Deaf (TDD) Services.
Appears in 2 contracts
Sources: Solid Waste Franchise Agreement, Solid Waste Franchise Agreement
Multilingual/TDD Service. The Contractor shall at all times always maintain the capability of responding to telephone calls in English English, Spanish, and Spanish such other languages as the City may be directed by Countydirect, employing a service such as ATT Language Line. The Contractor shall also at all times always maintain the capability of responding to telephone calls through Telecommunications Device for the Deaf (TDD) Services. These capabilities shall be maintained for both the local telephone number and the emergency telephone number.
Appears in 1 contract
Sources: Franchise Agreement
Multilingual/TDD Service. The Contractor shall must at all times maintain the capability of responding to telephone calls in English English, Spanish, and Spanish such other languages as City may be directed by Countydirect. The Contractor shall also must at all times maintain the capability of responding to telephone calls through Telecommunications Device for the Deaf (TDD) Services.
Appears in 1 contract
Sources: Collection Services Agreement
Multilingual/TDD Service. The Contractor shall must at all times maintain the capability of responding to telephone calls in English and Spanish such other languages as City may be directed by Countydirect. The Contractor shall also must at all times maintain the capability of responding to telephone calls through Telecommunications Device for the Deaf (TDD) Services.
Appears in 1 contract
Sources: Collection Services Agreement
Multilingual/TDD Service. The Contractor shall at all times may always maintain the capability of responding to telephone calls in English English, and Spanish such other languages as the City may direct. These capabilities shall be directed by County. The Contractor shall also at all times maintain maintained for both the capability of responding to local telephone calls through Telecommunications Device for number and the Deaf (TDD) Servicesemergency telephone number.
Appears in 1 contract
Sources: Franchise Agreement