Monitoring and Alerting. The Service Provider shall proactively monitor key aspects of the Hosted Infrastructure that could lead to an unavailability or degradation in the service. The Service Provider shall ensure, where practical, that both warning and critical thresholds are set. The Service Provider shall respond promptly to alerts when metrics exceed these thresholds, taking any action that it safely can without impact on cost or contravening agreed change control procedures. Where the necessary action to resolve or prevent impact on service has a cost implication to the Customer, or requires Customer involvement in a change control procedure, then the Service Provider shall communicate as such to the Customer.
Monitoring and Alerting. System The PARTHENOS e-infrastructure is currently comprised of 212 servers. This means that neither all of them are exploited at the same time nor that all of them have to be active concurrently to deliver specific service capabilities. Servers are allocated dynamically in accordance with the Cloud-computing approach and are activated/deactivated in response to load, failures, changes in policies and deployment strategies. This complexity requires proper monitoring infrastructure to check the servers and the services running on the servers and to proper alert when failures are identified. The PARTHENOS e-infrastructure exploits two well-known technology to perform this task: Xxxxxx and Ganglia. Nagios is an enterprise-class monitoring and alerting solution that provides extended insight of the infrastructure enabling quickly identification and resolution of problems before they may affect critical business processes. It provides monitoring of all mission- critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Nagios provides a central view of operations, network, and business processes running on the infrastructure. Powerful dashboards provide at-a-glance access to powerful monitoring information and third-party data. Views provide users with quick access to the information they find most useful, and to spot problems easily with advanced data visualization reports. Moreover, alerts are sent to infrastructure managers and the Parthenos quality assurance task force via email or mobile text messages, providing them with outage details so they can start resolving issues immediately. Finally, multiple APIs provide for simple integration with in- house and third-party applications. In particular, for well-known technologies exploited in the PARTHENOS e-infrastructure, e.g. MongoDB, Xxxxxxxxx, Couchbase, PostgreSQL, etc, existing add-ons have been installed to extend monitoring and native alerting functionality; for technologies developed both by PARTHENOS and by the exploited framework, i.e. gCube and D-Net, specific add-ons have been designed, implemented, and installed to extend monitoring and native alerting functionality in order to have a fully- complete and always up-to-date image of the status of the PARTHENOS e-infrastructure. Overall 2194 service checks have been added and continuously executed to the monitoring and alerting infrastructure. Figure 2: Nagios...
Monitoring and Alerting. The district utilizes an Internet content filter that is in compliance with the federally mandated Children's Internet Protection Act (CIPA). All Chromebooks, regardless of physical location (in or out of school), will have all Internet activity filtered and monitored. In addition to filtering and monitoring, the district also uses systems to screen student web browsing activity to ensure student internet and web safety. With these resources, District 15 administrators may receive alerts and notifications if there is a potentially time-sensitive issue. In an effort to assist our families, District 15 has enabled parental notifications after school hours and during breaks. Parents will automatically be notified to the email address on file in Skyward Family Access if the system identifies a student may be at risk for self harm. GoGuardian Beacon also offers a mobile app called GoGuardian Parent, for more information on setting up GoGuardian Parent please visit xxx.x00.xxx/Xxxx/0000. For more information on these resources please visit the student safety and well being/family support section of the McHenry District 15 website at xxx.x00.xxx/Xxxx/0000. Video Chats During video chat instruction, it is inevitable that the teacher and other children will be able to see the area of your home surrounding your child and any activity that might be occurring in the background. It is also possible that your child might be able to view the assignments of other children and vice versa. To that end, recording or taking pictures of students engaged in video chats is absolutely prohibited. We understand and appreciate that parents want to celebrate and highlight their children's accomplishments and those of their teacher(s). Unfortunately, this may result in unintended consequences. Please respect the privacy of all students participating in a video chat with your child. Internet at Home Does the student have an Internet service provider like Comcast Xfinity or Att U-verse that provides your family with always-on Internet? Yes, No, or Unknown (Required) Yes No Unknown Do you use a hotspot or cellular device for your family's Internet connection? Yes No Unknown (Required) Chromebook Agreement (MUST BE SIGNED AS PART OF REGISTRATION): By signing this agreement, the student and their parent/guardian agree that they have read and understood the XxXxxxx School District 15 Electronic Device Agreement, that they agree to follow and be bound by those guidelines as well as all othe...
Monitoring and Alerting. The DC plant is monitored continuously by a dedicated Building and Energy Management System (BEMS). The system provides over 160 different alarms and determines which combination of alarms are critical and require an immediate response. All alarms are reported to the DC plant engineer and critical alarms are monitored on a 7 X 24 hour basis by our Maintenance Contractor who provides a one hour on-site response. Schedule 3 – Management Information A standard quarterly report will be provided by the AUTHORITY. The frequency of the report would be agreed between the AUTHORITY and the CUSTOMER. Additional service information can be made available, but this would be a chargeable service, with costs dependent on the information required. Schedule 4 data protection
Monitoring and Alerting. 5.1. Where dxw has monitoring and alerting set up, those alerts will be treated as Emergency Support Tickets when they are triggered.
