MMCAP State Contacts and MMCAP Participating Facilities Satisfaction Survey Sample Clauses

MMCAP State Contacts and MMCAP Participating Facilities Satisfaction Survey. Wholesaler will solicit an MMCAP pre-approved, annual survey with all MMCAP State Contacts and a representative random sample of MMCAP Participating Facilities. The goal is an overall average survey score of 3.5 out of 5 points. The Wholesaler will share the raw survey responses for those survey areas that score below 3.5 and will devise an action plan(s) to address deficiencies, presenting status updates at quarterly Executive Business Reviews, or more frequent as appropriate‌
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