Making and Resolving Complaints Sample Clauses

Making and Resolving Complaints. We value your business and have a complaints procedure that will help us to quickly and effectively resolve any complaints you may have. The following procedure outlines the steps you are encouraged to take when you wish to make a complaint:
Sample 1Sample 2
AutoNDA by SimpleDocs
Making and Resolving Complaints. At Duo Bank of Canada, we value your business and have a complaints procedure that will help us to quickly and effectively resolve any complaints you may have. The following procedure outlines the steps you are encouraged to take when you wish to make a complaint:
Sample 1
Making and Resolving Complaints. YoUr bUSineSS iS important to US and we have developed a complaintS procedUre that will help US to qUickly and effectively reSolve any com- plaintS yoU may have with yoUr AccoUnt. If yoU have a compliant with yoUr AccoUnt, pleaSe contact oUr Member ServiceS center at Phone: 0-000-000-XXXX (2746) (or collect at 647-251-BRIM (2746) if yoU are oUtSide Canada and the U.S.) or write to US at: 0000 Xxxxx Xxxxxx, XXxxx 000, Xxxxxxx, Xxxxxxx X0X 0X0 to the attention of Member ServiceS. If yoU are writing to US, pleaSe make SUre yoU inclUde: • the natUre of yoUr complaint and relevant detailS (inclUding copieS of any receiptS or invoiceS); • if yoUr complaint involveS a poSSible error on yoUr monthly State- ment, SUch error and the SUm involved with SUch error; • yoUr name and contact information (phone nUmber and addreSS); • the identity of anyone with whom yoU have already diScUSSed yoUr concernS; and • yoUr AccoUnt nUmber. We will do oUr beSt to reSolve yoUr complaint within 30 dayS of receiving yoUr complaint.
Sample 1

Related to Making and Resolving Complaints

  • COMPLAINTS HANDLING AND RESOLUTION 44.1 The Supplier shall notify the Authority of any Complaints made by Other Contracting Bodies, which are not resolved by operation of the Supplier's usual complaints handling procedure within five (5) Working Days of becoming aware of that Complaint and such notice shall contain full details of the Supplier's plans to resolve such Complaint.

  • Feedback and Complaints 34.1. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services shall rest with the Contractor. The Contractor shall have procedures in place, which are acceptable to the ESFA, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Questions and Complaints If you have a concern or complaint about your treatment or about your billing statement, please talk to us about it. We will take your criticism seriously and respond respectfully. If you have questions about this notice, disagree with a decision we make about access to your records, or have other concerns about your privacy rights, you may contact us at 720.324-8781. If you believe that your privacy rights have been violated and wish to file a complaint with us, you may send your written complaint to: Xxxxx X. Xxxxxx, Ph.D. Enrich Relationship Center of Colorado 0000 Xxxx Xxxxxxx Xxxxxx, Xxxxx 000 Centennial, CO 80112 You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. We can provide you with the appropriate address upon request. You have specific rights under the Privacy Rule. We will not retaliate against you for exercising your right to file a complaint. We reserve the right to change the terms of this notice and to make the new notice provisions effective for all PHI that we maintain. A FINAL WORD The therapeutic relationship is a very personal and individualized partnership. We want to know what you find helpful and what, if anything, may be getting in the way. We want you to feel free to share with us what we can do to help. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ITS TERMS AND SERVES AS AN ACKNOWLEDGEMENT THAT YOU HAVE RECEIVED THE HIPAA NOTICE DESCRIBED ABOVE. Signature: Date:

  • Grievances and Complaints 5.1 It is the mutual desire of the parties hereto that grievances and complaints relative to this Agreement or working conditions generally shall be adjusted as quickly as possible.

  • PERFORMANCE MONITORING AND REPORTING Performance indicators

  • Informal Resolution Outcomes a. When a complainant approaches an administrative officer and alleges harassment by another BCTF member, the following shall apply:

  • Grievance on Layoffs and Recalls Grievances concerning layoffs and recalls shall be initiated at Step 2 of the grievance procedure.

  • Complaint Resolution We operate a complaints procedure to enable resolution to complaints; these must be advised in Writing directly to us, to enable our formal complaints process to be applied.

  • Submission of Grievances A. Any employee or group of employees shall have the right to present a grievance. No employee or group of employees shall be hindered from or disciplined for exercising this right.

Time is Money Join Law Insider Premium to draft better contracts faster.