Maintenance Services. Maintenance Services include 1.1 bug-fixing ("Support Services"); and 1.2 Issuing new Releases of the Software
Appears in 19 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement Supplement
Maintenance Services. Maintenance Services include
1.1 bug-fixing ("Support Services"); and
1.2 Issuing issuing new Releases Major and Minor Releases, including Updates and Upgrades, as applicable, of the Software.
Appears in 2 contracts
Sources: Maintenance Service Level Agreement, Maintenance Service Level Agreement
Maintenance Services. Maintenance Services include:
1.1 bug-fixing ("Support Services"); and
1.2 Issuing Provision of upgrades to new features and device drivers
1.3 issuing new Releases of the Software.
Appears in 1 contract
Sources: Maintenance Service Level Agreement