Common use of Key Oral Contacts Clause in Contracts

Key Oral Contacts. The Contractor shall conduct Key Oral Contacts (as described below) with Potential Enrollees, Prospective Enrollees or Enrollees in a language the Potential Enrollees, Prospective Enrollees and Enrollees understand. Where the language is other than English, the Contractor shall offer and, if accepted by the Potential Enrollee, Prospective Enrollee or Enrollee, shall supply interpretive services. Such services may not be rendered by any individual who is under the age of eighteen (18). "Key Oral Contacts" include, but are not limited to: Marketing contacts; enrollment communications; explanations of benefits; Site, Primary Care and Women's Health Care Provider selection activity; educational information; telephone calls to the toll-free hotline(s) described in Article V, Section 5.1(k); and face-to-face encounters with Providers rendering care.

Appears in 2 contracts

Samples: Wellcare Health Plans, Inc., Amerigroup Corp

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Key Oral Contacts. The Contractor shall conduct Key Oral Contacts (as described below) with Potential Enrollees, Prospective Enrollees Enrollces or Enrollees Enrollecs in a language the Potential EnrolleesEnrollces, Prospective Enrollees Enrollces and Enrollees Enrollecs understand. Where the language is other than English, the Contractor shall offer and, if accepted by the Potential Enrollee, Prospective Enrollee or Enrollee, shall supply interpretive services. Such services may not be rendered by any individual who is under the age of eighteen (18). "Key Oral Contacts" include, but are not limited to: Marketing contacts; enrollment communications; explanations of benefits; Site, Primary Care and Women's Health Care Provider selection activity; educational information; telephone calls to the toll-free hotline(s) described in Article V, Section 5.1(k); and face-to-face encounters with Providers rendering care.

Appears in 1 contract

Samples: Furnishing Health Services (Wellcare Health Plans, Inc.)

Key Oral Contacts. The Contractor shall conduct Key Oral Contacts (as described below) oral contacts with Potential Eligible Enrollees, Prospective Enrollees Beneficiaries or Enrollees Beneficiaries in a language the Potential Eligible Enrollees, Prospective Enrollees Beneficiaries and Enrollees Beneficiaries understand. Where the language is other than English, the Contractor shall offer and, if accepted by the Potential Eligible Enrollee, Prospective Enrollee Beneficiary or EnrolleeBeneficiary, shall supply interpretive services. Such services may not be rendered by any individual who is under the age of eighteen (18). "Key Oral Contacts" oral contacts include, but are not limited to: Marketing contacts; enrollment communications; explanations of benefits; Site, Primary Care and Women's Health Care Provider selection activity; educational information; telephone calls to the toll-free hotline(s) described in Article V, Section 5.1(k); and face-to-face encounters with Providers rendering care.

Appears in 1 contract

Samples: Wellcare Health Plans, Inc.

Key Oral Contacts. The Contractor shall conduct Key Oral Contacts (as described below) key oral contacts with Potential Eligible Enrollees, Prospective Enrollees Beneficiaries or Enrollees Beneficiaries in a language the Potential Eligible Enrollees, Prospective Enrollees Beneficiaries and Enrollees Beneficiaries understand. Where the language is other than English, the Contractor shall offer and, if accepted by the Potential Eligible Enrollee, Prospective Enrollee Beneficiary or EnrolleeBeneficiary, shall supply interpretive services. Such services may not be rendered by any individual who is under the age of eighteen (18). "Key Oral Contacts" oral contacts include, but are not limited to: Marketing contacts; enrollment communications; explanations of benefits; Site, Primary Care and Women's Health Care Provider selection activity; educational information; telephone calls to the toll-free hotline(s) described in Article V, Section 5.1(k); and face-to-face encounters with Providers rendering care.

Appears in 1 contract

Samples: Amerigroup Corp

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Key Oral Contacts. The Contractor shall conduct Key Oral Contacts (as described below) with Potential Enrollees, Prospective Enrollees or Enrollees in a language the Potential Enrollees, Prospective Enrollees and Enrollees understand. Where the language is other than English, the Contractor shall offer and, if accepted by the Potential Enrollee, Prospective Enrollee or Enrollee, shall supply interpretive services. Such services may not be rendered by any individual who is under the age of eighteen (18). "Key Oral Contacts" include, but are not limited to: Marketing contacts; enrollment communications; explanations of benefits; Site, Primary Care and Women's ’s Health Care Provider selection activity; educational information; telephone calls to the toll-free hotline(s) described in Article V, Section 5.1(k); and face-to-face encounters with Providers rendering care.care.‌

Appears in 1 contract

Samples: www2.illinois.gov

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