Issue Date Comment Author Sample Clauses
The 'Issue Date Comment Author' clause identifies and records the date an issue was raised, the specific comment made, and the author responsible for that comment. In practice, this clause ensures that each issue or amendment within a document or contract is clearly attributed to a particular individual and timestamped, providing a transparent record of changes or concerns. By maintaining this detailed log, the clause facilitates accountability and traceability, helping to resolve disputes and clarify the history of document revisions.
Issue Date Comment Author. FINAL 21/11/2020 Agreed OLA with the provider till 10/2021 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 13/10/2020 Agreed OLA with the Component Provider ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.2 03/01/2022 Updated the host of the Component Provider and Section 7. ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.3 03/02/2022 Increased resources to run Spark on top of the cluster: 36 vCPU cores and 32GB of RAM ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.4 16/05/2022 Increased amount of allocated vCPU by 30% (from 104 to 136 vCPUs) ▇▇▇▇▇▇▇▇▇ ▇▇▇▇-▇▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. The Services 4 Service hours and exceptions 6 Support 7 Incident handling 7 Service requests 7 Service level targets 8 Limitations and constraints 8 Communication, reporting and escalation 9 General communication 9 Regular reporting 9 Violations 10 Escalation and complaints 10 Information security and data protection 10 Responsibilities 11 Of the Component Provider 11 Of the EGI Foundation 12 Of the Customer 12 Finance and Administration 12 Service Offers 12 Invoicing and Payment Schedule 12 Review, extensions and termination 13 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and Department of Physics of Bari University ▇. ▇▇▇▇ (owner with INFN of the ReCaS-Bari data centre) (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. PolicyCLOUD1 aims to harness the potential of digitisation, big data and cloud technologies to improve the modelling, creation and implementation of policy. In three years (2020-2023) the project will address challenges faced by many businesses and public administrations of improving how they make policy decisions by accessing and using data. The Customer is a consortium represented by ATOS. This Agreement is valid from 01/08/2020 to 31/12/2022. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on The Agreement extends the Resource Center OLA2 with the following information: Possible allocation types: ● Pledged - Resources are exclusively reserved to the Community and the job will be executed immediately after submission. ● Opportunistic - Resources are not e...
Issue Date Comment Author. FINAL 30/11/2015 OLA signed with the provider ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.2 15/02/2018 Updated OLA until 12/2018 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.3 05/12/2018 Updated OLA until 12/2019 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.4 22/11/2019 Updated OLA until 12/2020 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.5 28/05/2021 Updated OLA until 12/2022 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.6 09/01/2022 Updated OLA template (v2.13) ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.7 11/11/2022 Updated OLA until 12/2023 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The National Bioinformatics Infrastructure Sweden (NBIS)1 is a distributed national research infrastructure supported by the Swedish Research Council (Vetenskapsrådet) providing bioinformatics support to life science researchers. The User is a consortium represented by the Uppsala University, Sweden2. This Agreement is valid from 01/12/2015 to 01/12/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on
Issue Date Comment Author. FINAL 13/09/2016 OLA signed with the provider ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v2 10/11/2017 Extended OLA with the provider till 01/2019 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v3 19/12/2018 Extended OLA with the provider till 01/2020 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v4 22/11/2019 Extended OLA with the provider till 01/2021 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v5 12/01/2021 Extended OLA with the provider till 06/2023 ▇▇▇ ▇▇▇▇ v6 18/01/2022 Update OLA template ▇▇▇ ▇▇▇▇ v7 07/02/2023 Update OLA template ▇▇▇ ▇▇▇▇ v8 01/07/2023 Extended OLA with the provider till 06/2024 ▇▇▇ ▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇.▇▇▇.▇▇/glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 21/06/2016 SLA signed with the Customer ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ v2 05/02/2018 Updated SLA until 01/2020 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v3 22/11/2019 Updated SLA until 01/2021 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 12/03/2020 OLA agreed with the provider ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.2 07/10/2020 Extended agreement till 03/2021 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 19/11/2019 SLA agreed with the Customer ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v0.3 26/03/2021 Extended agreement till 06/2023 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 07/06/2016 Final version OLA ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v1.1 13/11/2017 New final version. OLA extended till 01/2019 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 26/10/2018 SLA agreed with the Customer ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Issue Date Comment Author. FINAL 19/08/2016 OLA signed with the provider ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v2 03/11/2017 OLA extended with the provider until 12/2018 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v3 19/12/2018 OLA extended with the provider until 12/2019 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ v4 22/11/2019 OLA extended with the provider until 12/2020 ▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ The EGI glossary of terms is available at: ▇▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.