Common use of Issue Date Comment Author Clause in Contracts

Issue Date Comment Author. FINAL 19/11/2019 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User is a consortium represented by XXXX-XXXX. This Agreement is valid from 01/12/2019 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 19/06/2019 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 20/10/2020 Extended agreement with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 06/12/2021 Extended agreement with the Component Provider till 06/2023 12/2022 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNIN2P3-CLOUD-BARI IRES (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/05/2019 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 05/05/2021 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Enol Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 22/01/2022 Updated OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNCETA-CLOUD-BARI GRID (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO O3AS is a consortium service set up to analyse ozone projections and forecast their evolution on a long-term Researchers to study, for example, how stratospheric ozone protects life on Earth from harmful UV radiation by providing robust results of partners sharing a common strategic framework of scientific facilities (data, instruments, computing ozone projections for impact studies to gauge potential damage and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresavoid damage. The User Customer is a consortium represented by XXXXthe EOSC-XXXXSynergy consortium. This Agreement is valid from 01/12/2019 01/05/2021 to 30/06/202331/10/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 01/04/2021 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx Xxx Xxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 4 Service hours and exceptions 9 6 Support 9 6 Incident handling 9 6 Service requests 10 6 Service level targets 10 6 Limitations and constraints 10 6 Communication, reporting and escalation 10 7 General communication 10 7 Regular reporting 11 7 Violations 11 7 Escalation and complaints 11 7 Information security and data protection 12 8 Responsibilities 13 8 Of the Component Provider 13 8 Of EGI Foundation 13 8 Of the Customer 14 8 Review, extensions and termination 14 References 14 9 The present Operational Level Agreement (“the Agreement”’) is made between EGI Foundation (the Service Provider) and INFNIN2P3-CLOUD-BARI IRES (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore OPERAS tackles the oceans and to explain the critical role they play challenge of renewing scholarly communication practices in the broader Earth systemscontext of Open Science. Its scope is on the SSH with a multidisciplinary perspective. OPERAS aims at opening the locks that prevent the sector from upgrading its practices and integrating with the Open Science principles. As a distributed research infrastructure, focussing on climate changeOPERAS will take a central position in the ecosystem of scholarly communication for SSH in Europe by coordinating the involved stakeholders. OPERAS will ensure effective dissemination and global access to research results, risks of biodiversity lossdevelop robust services that will directly enhance research outputs, offer open access to high quality content to facilitate research, and natural hazardsimprove the scholarly communication infrastructure by sharing technologies and knowledge. EMSO's observatories are platforms equipped with multiple sensors OPERAS will monitor innovative scholarly practices and expectations of the scholarly community, allowing to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East rise up to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO new ways in which research is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresconducted. The User Customer is a consortium represented by XXXX-XXXXthe OPERAS AISBL. This Agreement is valid from 01/12/2019 01/04/2021 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on01/04/2021. The Agreement extends the Resource Center OLA1 with the following information:

Issue Date Comment Author. FINAL 19/11/2019 11/11/2021 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxxx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 05/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNTR-CLOUDFC1-BARI ULAKBIM (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims Fusion EGI-ACE Competence Centre1 wishes to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks demonstrate making use of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing EOSC computational and storage capacityresources for running containerised modelling applications (primarily HPC and HTC). Formally it is This requirement derives from the fact that local resources are not scaled for peak demand and we wish to use the infrastructure provided by EOSC (and public cloud providers) as a European Research Infrastructure Consortium (XXXX)scalable, legal framework created for pannon-European large-scale research infrastructuresvendor specific resource. The User is a consortium represented by XXXX-XXXXthe UK Atomic Energy Authority (UKAEA)2. This Agreement is valid from 01/12/2019 22/04/2021 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 23/02/2016 OLA agreed signed with the Component Provider cloud provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) 05/02/2017 Updated OLA until 12/2020 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended 25/07/2019 Change user name from MoBrain to WeNMR Xxxxxxxxxx Xxxxxxxxx v0.4 11/12/2020 Extend agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 v0.5 11/12/2021 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNTW-CLOUD-BARI NCHC (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor main objective of WeNMR is to lower barriers for scientists to access modern e-Science solutions from micro to macro scales. By building on grid- and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column cloud-based infrastructures and on the seafloor. They constantly measure different biogeochemical existing expertise available within WeNMR1 and physical parameters, that address natural hazards, climate change N4U2 and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (by integrating molecular structural biology and medical imaging services and data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXthe Faculty of Science – Chemistry, Utrecht University. This Agreement is valid from 01/12/2019 01/01/2016 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 30/10/2019 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 20/10/2020 Extended agreement with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 06/12/2021 Extended agreement with the Component Provider till 06/2023 12/2022 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUDPADOVA-BARI STACK (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 11/11/2019 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 09/01/2020 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 20/10/2020 Extended agreement with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 06/12/2021 Extended agreement with the Component Provider till 06/2023 12/2022 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI SCAI (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/01/2020 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 05/05/2021 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 06/12/2021 Extended agreement with the Component Provider till 03/2021 12/2022 Xxxxxxxx Xx Xxxxx v0.3 11/01/2022 Updated the OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 v0.4 11/11/2022 Extended agreement with the Component Provider till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. 12/2023 Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNTR-CLOUDFC1-BARI ULAKBIM (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/05/2021 to 30/06/202331/12/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 OLA agreed 11/03/2016 Xxxxxx XXX with the Component Provider provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 13/12/2017 Extended agreement OLA till 03/2021 (new EOSC-hub project end) 12/2020 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 24/07/2019 Change name of the provider from CESNET-MetaCloud to CESNET-MCC Xxxxxxxxxx Xxxxxxxxx v0.4 25/07/2019 Change user name from Mobrain to WeNMR Xxxxxxxxxx Xxxxxxxxx v0.5 27/03/2020 Extended pledged resources for supporting COVID-19 research activities Xxxxxxxx Xx Xxxxx v0.6 11/12/2020 Extend agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 v0.7 11/12/2021 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNCESNET-CLOUD-BARI MCC (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor main objective of WeNMR is to lower barriers for scientists to access modern e-Science solutions from micro to macro scales. By building on grid- and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column cloud-based infrastructures and on the seafloor. They constantly measure different biogeochemical existing expertise available within WeNMR1 and physical parameters, that address natural hazards, climate change N4U2 and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (by integrating molecular structural biology and medical imaging services and data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXthe Faculty of Science – Chemistry, Utrecht University. This Agreement is valid from 01/12/2019 01/01/2016 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 05/05/2021 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Enol Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 22/01/2022 Updated OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI CESGA (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO O3AS is a consortium service set up to analyse ozone projections and forecast their evolution on a long-term Researchers to study, for example, how stratospheric ozone protects life on Earth from harmful UV radiation by providing robust results of partners sharing a common strategic framework of scientific facilities (data, instruments, computing ozone projections for impact studies to gauge potential damage and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresavoid damage. The User Customer is a consortium represented by XXXXthe EOSC-XXXXSynergy consortium. This Agreement is valid from 01/12/2019 01/05/2021 to 30/06/202331/10/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 07/08/2020 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 06/12/2021 Extended agreement with the Component Provider till 03/2021 12/2022 Xxxxxxxx Xx Xxxxx v0.3 11/01/2022 Updated the OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 v0.4 11/11/2022 Extended agreement with the Component Provider till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. 12/2023 Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNCYFRONET-CLOUD-BARI CLOUD (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/08/2020 to 30/06/202331/12/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 13/10/2020 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Xxxxxxxxx, Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) 03/01/2022 Updated the host of the Component Provider and Section 7. Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated 03/02/2022 Increased resources to run Spark on top of the OLA template. cluster: 36 vCPU cores and 32GB of RAM Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 4 Service hours and exceptions 9 6 Support 9 7 Incident handling 9 7 Service requests 10 7 Service level targets 10 8 Limitations and constraints 10 8 Communication, reporting and escalation 10 9 General communication 10 9 Regular reporting 11 9 Violations 11 10 Escalation and complaints 11 10 Information security and data protection 12 10 Responsibilities 13 11 Of the Component Provider 13 11 Of the EGI Foundation 13 12 Of the Customer 14 12 Finance and Administration 12 Service Offers 12 Invoicing and Payment Schedule 12 Review, extensions and termination 14 References 14 13 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNDepartment of Physics of Bari University X. Xxxx (owner with INFN of the ReCaS-CLOUD-BARI Bari data centre) (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 PolicyCLOUD1 aims to explore harness the oceans potential of digitisation, big data and cloud technologies to explain improve the critical role modelling, creation and implementation of policy. In three years (2020-2023) the project will address challenges faced by many businesses and public administrations of improving how they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, make policy decisions by accessing and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (using data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXATOS. This Agreement is valid from 01/12/2019 01/08/2020 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the The Component Provider does not express will guarantee the availability of the platform for a decision maximum of 90 days from the end of the agreement, or until the final PolicyCLOUD review takes place (with no additional costs). In order to terminate review the Agreement at least terms and conditions for a month possible additional extension, a check-point will take place 3 months before the end date of the Agreementthis agreement (September-October 2022). The Agreement was discussed and approved by the EGI Foundation and the Component Provider onon 13/10/2020. The Agreement extends the Resource Center OLA2 with the following information: 1 The Services Possible allocation types: ● Pledged - Resources are exclusively reserved to the Community and the job will be executed immediately after submission. ● Opportunistic - Resources are not exclusively allocated, but subject to local availability. ● Time allocation - Resources are available in fair share-like mode for a fixed time period. Possible payment mode offer: ● Sponsored - Model where the customer uses services that are funded, or co-funded by the European Commission or government grants. ● Pay-for-use - Model where a customer directly pays for the service used. The Services are defined by the properties summarised in the following table described in the below links: ● Cloud Compute: xxxxx://xxx.xxx.xx/services/cloud-compute/ 1 xxxxx://xxxxxxxxxxx.xx/ 2 xxxxx://xxxxxxxxx.xxx.xx/document/31 ● Online Storage: xxxxx://xxx.xxx.xx/services/online-storage/ Cloud Compute Resource Centre: INFN-CLOUD-BARI Category: Cloud Compute Number of virtual CPU cores: 104 Memory per core (GB): 336 Local disk (GB): 40 Public IP addresses: Yes. Access to the VPN is also provided. Allocation type: Pledged Other technical requirements: The INDIGO-DataCloud PaaS orchestrator3 will be available on the same resources, without an additional cost. Payment mode offer: Pay-for-use4 Duration: 01/08/2020 - 31/12/2022 Online Storage Resource Centre INFN-CLOUD-BARI Category Online Storage Guaranteed storage capacity [TB]: 2TB Opportunistic storage capacity [TB]: N/A Standard interfaces supported: POSIX/Object Storage Storage technology: N/A Other technical requirements: Additional 50-100GB of OpenStack Swift Storage will be made available, without an additional cost. 3 xxxxx://xxxxxx-xxxx.xxxxx.xx.xxxx.xx/ 4 See service offer for specifications (e.g. pricing, administration) Duration: 01/08/2020 - 31/12/2022 Payment ode offer: Pay-for-use Allocation type: Pledged Virtual Organisation Supported VOs: xx.xxxxxxxxxxx.xx VO ID card: xxxxx://xxxxxxxxxx-xxxxxx.xxx.xx/vo/view/voname/xx.xxxxxxxxxxx.xx VO-wide list: xxxxx://xxxxx.xxx.xx/store/vo/xx.xxxxxxxxxxx.xx Provider AUP link xxxxx://xxxxxxxxx.xxx.xx/document/2623 Service Offer/Cost [€] Compute 25,000€ Storage Free (included in the compute costs) Technical support 5,000€ Total 30,000€5 The Services are supported by additional services: ● Accounting6 ● Service Monitoring7 (EGI operational Virtual Organization only). Note: Please note that the following services are not provided by EGI Foundation: ● Monitoring of xx.xxxxxxxxxxx.xx. ● Monitoring of services provided by the Customer on agreed resources. 2 Service hours and exceptions IT services according to the service catalogue are in general delivered during 24 hours per day, 7 days per week (i.e. 365 days or 8,760 hours), to seamlessly support business operations. Planned and announced interruptions may reduce the effective operating time of a service.

Issue Date Comment Author. FINAL 19/11/2019 28/11/2017 OLA agreed with the Component Provider provider till May 2020 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx V2 04/09/2019 Storage for JIRA Service expanded to 100GB Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxxxxxx VFINAL 10/09/2019 OLA agreed with provider until 31 May 2020 Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx Xxxxxxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 4 Service hours and exceptions 9 5 Support 9 5 Incident handling 9 5 Service requests 10 6 Service level targets 10 6 Limitations and constraints 10 6 Communication, reporting and escalation 10 6 General communication 10 6 Regular reporting 11 7 Violations 11 7 Escalation and complaints 11 7 Information security and data protection 12 7 Responsibilities 13 7 Of the Component Provider 13 7 Of EGI Foundation 13 7 Of the Customer 14 7 Review, extensions and termination 14 References 14 8 The present Operational Level Agreement (“the Agreement”’) is made between EGI Foundation (the Service Provider) and INFNIISAS-CLOUD-BARI FedCloud (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. GEOSS (Global Earth Observation System of Systems) is a coordinated effort of GEO’s mission to improve EO data management and exploitation systems’ interoperability (at technical, semantic, organisational levels). The NextGEOSS project, a European Multidisciplinary Seafloor contribution to GEOSS, proposes to develop the next generation data hub and water column Observatory (EMSO)1 aims platform for Earth Observations, where the users can connect to explore the oceans access data and to explain deploy EO-based applications. The concept revolves around providing the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, data and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East resources to the Atlanticuser communities, through including Cloud Computing resources, connected to provide an integrated work environment for application builders. An essential asset of NextGEOSS is the Mediterranean, to strong emphasis put on engaging the Black Sea. Observatories are platforms equipped with multiple sensors, placed along communities of providers and users and bridging the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresspace in between. The User Customer is a consortium represented by XXXX-XXXXNextGEOSS. This Agreement is valid from 01/12/2019 01/03/2018 to 30/06/202331/05/2020. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a expressed decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider onProvider

Issue Date Comment Author. FINAL 19/11/2019 26/03/2020 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx provider to support COVID-19 research projects Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended 11/12/2020 Extend agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 v0.3 11/12/2021 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI CESGA (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor main objective of WeNMR is to lower barriers for scientists to access modern e-Science solutions from micro to macro scales. By building on grid- and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column cloud-based infrastructures and on the seafloor. They constantly measure different biogeochemical existing expertise available within WeNMR1 and physical parameters, that address natural hazards, climate change N4U2 and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (by integrating molecular structural biology and medical imaging services and data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXthe Faculty of Science – Chemistry, Utrecht University. This Agreement is valid from 01/12/2019 01/03/2020 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 26/02/2020 OLA agreed signed with the Component Provider cloud provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) 15/01/2018 Updated OLA until 12/2020 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 25/07/2019 Changed user name from MoBrain to WeNMR Xxxxxxxxxx Xxxxxxxxx v0.4 26/03/2020 Extended the pledged resources for supporting COVID-19 research projects Xxxxxxxx Xx Xxxxx v0.5 11/12/2020 Extend agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 v0.6 15/01/2021 Decommissioned the INFN-PADOVA. Added the INFN-LNL-2 provider Xxxxxxxx Xx Xxxxx v0.7 11/12/2021 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUDPADOVA-BARI STACK (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor main objective of WeNMR is to lower barriers for scientists to access modern e-Science solutions from micro to macro scales. By building on grid- and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column cloud-based infrastructures and on the seafloor. They constantly measure different biogeochemical existing expertise available within WeNMR1 and physical parameters, that address natural hazards, climate change N4U2 and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (by integrating molecular structural biology and medical imaging services and data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXthe Faculty of Science – Chemistry, Utrecht University. This Agreement is valid from 01/12/2019 01/01/2016 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 05/05/2021 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Enol Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 v0.1 22/01/2022 Updated OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNUPV-CLOUD-BARI GRyCAP (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor Expanding the capacity and water column Observatory (EMSO)1 aims to explore capabilities of EOSC by leveraging the oceans experience, effort and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks resources of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pannational publicly-European large-scale research funded digital infrastructures. The User Customer is a consortium represented by XXXXthe EOSC-XXXX. Synergy This Agreement is valid from 01/12/2019 01/05/2021 to 30/06/202331/10/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 26/10/2018 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 19/11/2020 Extended agreement OLA with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/12/2021 Updated OLA template (v2.13) and extend the OLA template. with the Component Provider till 12/2022 Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI CESGA (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor CLARIN stands for "Common Language Resources and water column Observatory (EMSO)1 aims to explore Technology Infrastructure". It is a research infrastructure that was initiated from the oceans vision that all digital language resources and to explain tools from all over Europe and beyond are accessible through a single sign-on online environment for the critical role they play support of researchers in the broader Earth systemshumanities and social sciences. In 2012 CLARIN ERIC1 was established and took up the mission to create and maintain an infrastructure to support the sharing, focussing on climate changeuse and sustainability of language data and tools for research in the humanities and social sciences. Currently CLARIN provides easy and sustainable access to digital language data (in written, risks of biodiversity lossspoken, or multimodal form) for scholars in the social sciences and humanities, and natural hazardsbeyond. EMSO's observatories CLARIN also offers advanced tools to discover, explore, exploit, annotate, analyse or combine such data sets, wherever they are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructureslocated. The User Customer is a consortium represented by XXXX-the XXXXXX XXXX. This Agreement is valid from 01/12/2019 01/11/2018 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 25/10/2019 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 20/10/2020 Extended agreement with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 06/12/2021 Extended agreement with the Component Provider till 06/2023 12/2022 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNUNIV-CLOUD-BARI LILLE (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/11/2019 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 11/11/2019 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 20/11/2020 Extended agreement OLA with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/12/2021 Updated OLA template (v2.13), updated the name of the Component Provider, and extend the OLA template. with the Component Provider till 12/2022 Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor CLARIN stands for "Common Language Resources and water column Observatory (EMSO)1 aims to explore Technology Infrastructure". It is a research infrastructure that was initiated from the oceans vision that all digital language resources and to explain tools from all over Europe and beyond are accessible through a single sign-on online environment for the critical role they play support of researchers in the broader Earth systemshumanities and social sciences. In 2012 CLARIN ERIC1 was established and took up the mission to create and maintain an infrastructure to support the sharing, focussing on climate changeuse and sustainability of language data and tools for research in the humanities and social sciences. Currently CLARIN provides easy and sustainable access to digital language data (in written, risks of biodiversity lossspoken, or multimodal form) for scholars in the social sciences and humanities, and natural hazardsbeyond. EMSO's observatories CLARIN also offers advanced tools to discover, explore, exploit, annotate, analyse or combine such data sets, wherever they are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructureslocated. The User Customer is a consortium represented by XXXX-the XXXXXX XXXX. This Agreement is valid from 01/12/2019 01/11/2019 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 01/04/2021 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx Xxx Xxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 4 Service hours and exceptions 9 6 Support 9 6 Incident handling 9 6 Service requests 10 6 Service level targets 10 6 Limitations and constraints 10 6 Communication, reporting and escalation 10 7 General communication 10 7 Regular reporting 11 7 Violations 11 7 Escalation and complaints 11 7 Information security and data protection 12 8 Responsibilities 13 8 Of the Component Provider 13 8 Of EGI Foundation 13 8 Of the Customer 14 8 Review, extensions and termination 14 References 14 9 The present Operational Level Agreement (“the Agreement”’) is made between EGI Foundation (the Service Provider) and INFNIN2P3-CLOUD-BARI IRES (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore OPERAS tackles the oceans and to explain the critical role they play challenge of renewing scholarly communication practices in the broader Earth systemscontext of Open Science. Its scope is on the SSH with a multidisciplinary perspective. OPERAS aims at opening the locks that prevent the sector from upgrading its practices and integrating with the Open Science principles. As a distributed research infrastructure, focussing on climate changeOPERAS will take a central position in the ecosystem of scholarly communication for SSH in Europe by coordinating the involved stakeholders. OPERAS will ensure effective dissemination and global access to research results, risks of biodiversity lossdevelop robust services that will directly enhance research outputs, offer open access to high quality content to facilitate research, and natural hazardsimprove the scholarly communication infrastructure by sharing technologies and knowledge. EMSO's observatories are platforms equipped with multiple sensors OPERAS will monitor innovative scholarly practices and expectations of the scholarly community, allowing to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East rise up to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO new ways in which research is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresconducted. The User Customer is a consortium represented by XXXX-XXXXthe OPERAS Association. This Agreement is valid from 01/12/2019 01/04/2021 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on01/04/2021. The Agreement extends the Resource Center OLA1 with the following information:

Issue Date Comment Author. FINAL 19/11/2019 30/11/2015 OLA agreed signed with the Component Provider provider. Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) 02/10/2018 Updated OLA until 06/2019 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 12/06/2019 Updated OLA until 06/2020 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 30/04/2020 Updated the OLA template. until 06/2021 Xxxxxxxx Xx Xxxxx v0.5 27/07/2021 Updated OLA until 06/2022 Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 4 Service hours and exceptions 9 6 Support 9 6 Incident handling 9 6 Service requests 10 6 Service level targets 10 6 Limitations and constraints 10 7 Communication, reporting and escalation 10 7 General communication 10 7 Regular reporting 11 7 Violations 11 7 Escalation and complaints 11 8 Information security and data protection 12 8 Responsibilities 13 9 Of the Component Provider 13 9 Of the EGI Foundation 13 10 Of the Customer 14 10 Review, extensions and termination 14 References 14 10 The present Operational Operation Level Agreement (“the Agreement”’) is made between EGI Foundation XXX.xx (the Service Provider) and INFN-CLOUDCATANIA-BARI STACK (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor EXTraS project (Exploring the X-ray Transient and water column Observatory (EMSO)1 aims to explore variable Sky1) is harvesting the oceans and to explain the critical role they play hitherto unexplored temporal domain information buried in the broader Earth systemsserendipitous data collected by the European Photon Imaging Camera (EPIC) instrument on board the ESA XMM-Xxxxxx, focussing on climate changein 13 years of observations. The main result will be a public catalogue that will become the reference for time domain astrophysics in the soft X-ray band, risks until a future, dedicated mission is deployed. The project plans to perform part of biodiversity lossthis analysis by exploiting Cloud resources through a dedicated science gateway. This will allow extending the analysis to recent EPIC data, not included in the public catalogue that will be released at the end of 2016, and natural hazardswill also allow users from the community to analyse their own data using EXTraS pipelines. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical Moreover, population studies of transient and physical parameters such as ocean temperaturevariable sources can be performed only when the systematic analysis of the full data sample and its screening and validation is concluded, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists i.e. after the end of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresEXTraS project. The User is a consortium represented by XXXXthe INAF-XXXXIASF. This Agreement is valid from 01/12/2019 01/06/2017 to 30/06/202301/06/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation foundation and the Component Provider onon 30/11/2015. The Agreement extends the Resource Center OLA2 with following information: 1 The Services Possible allocation types: ● Pledged - Resources are exclusively reserved to the Community. ● Opportunistic - Resources are not exclusively allocated, but subject to local availability. ● Time allocation - Resources are available for a fixed time period. Possible payment mode offer: ● Sponsored - Model where the customer uses services that are funded, or co-funded, by the European Commission or government grants. ● Pay-per-use - Model where the customer directly pays for the service used. 1 xxxx://xxx.xxxxxx-xx0.xx 2 xxxxx://xxxxxxxxx.xxx.xx/document/31 The Services are defined by the following properties: Cloud Compute (category: Compute) Description: xxxxx://xxx.xxx.xx/services/cloud-compute/ ● Resource Center: INFN-CATANIA-STACK (Country: Italy) o Services: Cloud Compute ▪ Number of Virtual CPU cores: 10 ▪ Memory per core (GB): 4GB per core, 40GB in total ▪ Local disk (GB): 20 GB ▪ Public IP addresses: yes ▪ Payment mode offer: Sponsored ▪ Other technical requirements: ▪ Duration: 01/06/2017 – 01/06/2022 o Allocation type: Pledged o Provider AUP link: xxxxx://xxxxxxxxx.xxx.xx/document/2623 o Supported VOs: xxxxxx-xx0.xx o VO ID card: xxxxx://xxxxxxxxxx-xxxxxx.xxx.xx/vo/view/voname/xxxxxx-xx0.xx o VO-wide list: xxxxx://xxxxxxxx.xxxxx.xxx.xx/store/vo/xxxxxx-xx0.xx/xxxxx.xxxx o GOCDB endpoint urls: xxxxx-xxxxxx.xx.xxxx.xx (xxx.xxxxxxxxx.xxxx) Online Storage (category: Storage) Description: xxxxx://xxx.xxx.xx/services/online-storage/ ● Resource Center: INFN-CATANIA-STACK (Country: Italy) o Online Storage ▪ Guaranteed storage capacity [TB]: 0.6 ▪ Opportunistic storage capacity [TB]: ▪ Standard interfaces supported3: POSIX ▪ Storage technology4: ▪ Payment mode offer: Sponsored ▪ Other technical requirements: 3 CDMI, POSIX, SWIFT, etc. 4 DPM, dCache, STORM, etc. ▪ Duration: 01/06/2017 - 01/06/2022 o Allocation type: Pledged o Provider AUP link: xxxxx://xxxxxxxxx.xxx.xx/document/2623 o Supported VOs: xxxxxx-xx0.xx o VO ID card: xxxxx://xxxxxxxxxx-xxxxxx.xxx.xx/vo/view/voname/xxxxxx-xx0.xx o GOCDB endpoint urls: N/A 2 Service hours and exceptions As defined in Resource Center OLA.

Issue Date Comment Author. FINAL 19/11/2019 19/09/2016 OLA agreed with the Component Provider Pprovider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement 08/09/2017 New final version. OLA extended till 03/2021 (new EOSC-hub project end) 09/2018 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement 21/09/2018 New final version. OLA extended till 06/2023 12/2019 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 22/11/2019 New final version. OLA extended till 12/2020 Xxxxxxxx Xx Xxxxx v0.5 20/10/2020 Extended agreement with the Component Provider till 12/2021 Xxxxxxxx Xx Xxxxx v0.6 06/12/2021 Extended agreement with the Component Provider till 12/2022 Xxxxxxxx Xx Xxxxx v0.7 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI CESGA (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/09/2016 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 05/05/2021 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Enol Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 22/01/2022 Updated OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNIFCA-CLOUD-BARI LCG2 (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO O3AS is a consortium service set up to analyse ozone projections and forecast their evolution on a long-term Researchers to study, for example, how stratospheric ozone protects life on Earth from harmful UV radiation by providing robust results of partners sharing a common strategic framework of scientific facilities (data, instruments, computing ozone projections for impact studies to gauge potential damage and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructuresavoid damage. The User Customer is a consortium represented by XXXXthe EOSC-XXXXSynergy consortium. This Agreement is valid from 01/12/2019 01/05/2021 to 30/06/202331/10/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 15/01/2021 OLA agreed signed with the Component Provider provider. Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 11/12/2021 Updated OLA template (new EOSC-hub project endv2.13) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFN-CLOUD-BARI LNL-2 (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor main objective of WeNMR is to lower barriers for scientists to access modern e-Science solutions from micro to macro scales. By building on grid- and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column cloud-based infrastructures and on the seafloor. They constantly measure different biogeochemical existing expertise available within WeNMR1 and physical parameters, that address natural hazards, climate change N4U2 and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (by integrating molecular structural biology and medical imaging services and data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXthe Faculty of Science – Chemistry, Utrecht University. This Agreement is valid from 01/12/2019 01/01/2021 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 16/12/2019 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 20/10/2020 Extended agreement with the Component Provider till 03/2021 (new EOSC-hub project end) 21/2021 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 06/12/2021 Extended agreement with the Component Provider till 06/2023 12/2022 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNUA-CLOUD-BARI BITP (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 21/09/2022 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated to support the OLA template. deployment of the MATRYCS Infrastructure Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNIISAS-CLOUD-BARI FedCloud (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims to explore MATRYCS1 enhances the oceans and to explain implementation of energy efficiency policy objectives with the critical role they play adoption of novel validated business models for the building sector, by opening new opportunities in light of the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created Big Data approach for pandecision-European large-scale research infrastructuresmaking. The User Customer is a consortium represented by XXXX-XXXXEngineering Ingegneria Informatica S.p.A. (ENG)2. This Agreement is valid from 01/12/2019 01/09/2022 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 22/02/2016 OLA agreed signed with the Component Provider cloud provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) 15/12/2017 Updated OLA until 12/2020 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended 25/07/2019 Changed user name from MoBrain to WeNMR Xxxxxxxxxx Xxxxxxxxx v0.4 11/12/2020 Extend agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 v0.5 11/12/2021 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNNCG-CLOUDXXXXXX-BARI PT (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor main objective of WeNMR is to lower barriers for scientists to access modern e-Science solutions from micro to macro scales. By building on grid- and water column Observatory (EMSO)1 aims to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column cloud-based infrastructures and on the seafloor. They constantly measure different biogeochemical existing expertise available within WeNMR1 and physical parameters, that address natural hazards, climate change N4U2 and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (by integrating molecular structural biology and medical imaging services and data, instruments, computing and storage capacity). Formally it is a European Research Infrastructure Consortium (XXXX), legal framework created for pan-European large-scale research infrastructures. The User Customer is a consortium represented by XXXX-XXXXthe Faculty of Science – Chemistry, Utrecht University. This Agreement is valid from 01/12/2019 01/01/2016 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 07/08/2020 OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 06/12/2021 Extended agreement with the Component Provider till 03/2021 (new EOSC-hub project end) 12/2022 Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 11/01/2022 Updated the OLA template. template (v2.13) Xxxxxxxx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNCYFRONET-CLOUD-BARI CLOUD (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory EGI Applications on Demand (EMSO)1 aims AoD)1 service allows user-friendly access to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework portfolio of scientific facilities applications and application hosting frameworks (dataScience Gateways, instruments, VREs) that are configured to use the dedicated pool of cloud computing and storage capacity)HTC clusters from EGI. Formally it is a European Research Infrastructure Consortium (XXXX)The service also allows users to run their own simulation/analysis models with custom input data. The service operates as an open and extensible ‘hub’ for providers and e-infrastructure user support teams who wish to federate and share applications and services with individual researchers, legal framework created for pan-European large-scale research infrastructuresor small, fragmented communities, typically referred to as ‘the long tail of science’. The User is a consortium represented by XXXX-XXXXthe EGI Foundation. This Agreement is valid from 01/12/2019 01/08/2020 to 30/06/202331/12/2022. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider on

Issue Date Comment Author. FINAL 19/11/2019 XX/XX/2022 Agreed OLA agreed with the Component Provider Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx Xx Xxxxx v0.2 08/09/2020 Extended agreement till 03/2021 (new EOSC-hub project end) Xxxxxxxx Xx Xxxxx v0.3 26/03/2021 Extended agreement till 06/2023 Xxxxxxxx Xx Xxxxx v0.4 26/12/2021 Updated the OLA template. Xxxxxxxx Xx Xxxxxx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents The Services 5 Service hours and exceptions 9 Support 9 Incident handling 9 Service requests 10 Service level targets 10 Limitations and constraints 10 Communication, reporting and escalation 10 General communication 10 Regular reporting 11 Violations 11 Escalation and complaints 11 Information security and data protection 12 Responsibilities 13 Of the Component Provider 13 Of EGI Foundation 13 Of the Customer 14 Review, extensions and termination 14 References 14 The present Operational Level Agreement (“the Agreement”) is made between EGI Foundation (the Service Provider) and INFNCESNET-CLOUD-BARI MCC (the Component Provider) to define the provision and support of the provided services as described hereafter. Representatives and contact information are defined in Section 6. The European Multidisciplinary Seafloor and water column Observatory (EMSO)1 aims Fusion EGI-ACE Competence Centre1 wishes to explore the oceans and to explain the critical role they play in the broader Earth systems, focussing on climate change, risks demonstrate making use of biodiversity loss, and natural hazards. EMSO's observatories are platforms equipped with multiple sensors to measure biogeochemical and physical parameters such as ocean temperature, dissolved oxygen concentration, and ocean current speed and direction. EMSO consists of a system of regional facilities placed at key sites around Europe, from North East to the Atlantic, through the Mediterranean, to the Black Sea. Observatories are platforms equipped with multiple sensors, placed along the water column and on the seafloor. They constantly measure different biogeochemical and physical parameters, that address natural hazards, climate change and marine ecosystems. EMSO is a consortium of partners sharing a common strategic framework of scientific facilities (data, instruments, computing EOSC computational and storage capacityresources for running containerised modelling applications (primarily HPC and HTC). Formally it is This requirement derives from the fact that local resources are not scaled for peak demand and we wish to use the infrastructure provided by EOSC (and public cloud providers) as a European Research Infrastructure Consortium (XXXX)scalable, legal framework created for pannon-European large-scale research infrastructuresvendor specific resource. The User is a consortium represented by XXXX-XXXXthe UK Atomic Energy Authority (UKAEA)2. This Agreement is valid from 01/12/2019 27/04/2021 to 30/06/2023. Once approved, this Agreement is automatically renewed, as long as the Component Provider does not express a decision to terminate the Agreement at least a month before the end date of the Agreement. The Agreement was discussed and approved by the EGI Foundation and the Component Provider onon 27/04/2021. The Agreement extends the Resource Centre OLA [1] with the following information: