Common use of Internal process Clause in Contracts

Internal process. (a) If any party to the dispute or grievance who is bound by the agreement refers the dispute or grievance to an established internal dispute or grievance resolution process, the matter must first be dealt with in accordance with that process. The process must be consistent with the following principles: (i) The rules of natural justice; (ii) Provide for mediation or conciliation of the grievance; (iii) Provide that the employers will take into consideration any views on who should conduct the review; and (iv) be conducted as quickly, and with as little formality, as a proper consideration of the matter allows. (b) If the dispute or grievance is not settled through an internal dispute or grievance resolution process, the matter can be dealt with in accordance with the processes set out below. (c) If the matter is not settled, either Party may refer the matter to Fair Work Australia.