Common use of Inductions Clause in Contracts

Inductions. The Supplier can induct a Service User either on a CFO Wing or within a CFO Activity Hub. The Supplier can claim for an induction of a Service User on two occasions – once onto a CFO Wing and once into a CFO Activity Hub. Should a Service User move from a different Geographical Location, the Supplier is permitted to claim for a further induction for that Service User. To successfully input an induction into CATS, the Supplier must complete the standard induction process, as outlined in the Provider Guidance, relevant to the CFO Wing or CFO Activity Hub where the induction is taking place and upload this information into CATS. Upon receipt of this information within CATS, the Authority will check and confirm to the Supplier whether this has been approved. Should any information submitted to CATS require re-submission due to a query by the Authority, the Supplier will be given the opportunity to do so. The Supplier shall provide the following volume of output per month for each element of SL1 Attachments (“SL1 Required Volume”) Geographical Location SL1 - Attachments North East 78 98 5 100 The percentage performance level for SL1 Attachments will be calculated via CATS each month by calculating the mean average of the percentage achievement rates for each of the four (4) elements shown in the table above to produce an average percentage for this Call-Off Contract Performance Indicator which will then contribute to the overall percentage rate used to calculate the Operational Performance Payment (OPP) as defined and set out in Schedule 7.1 (Call-Off Charges and Invoicing) of this Call-Off Contract. The maximum percentage score for each individual element used for this calculation will be 100%.

Inductions. The Supplier can induct a Service User either on a CFO Wing or within a CFO Activity Hub. The Supplier can claim for an induction of a Service User on two occasions – once onto a CFO Wing and once into a CFO Activity Hub. Should a Service User move from a different Geographical Location, the Supplier is permitted to claim for a further induction for that Service User. To successfully input an induction into CATS, the Supplier must complete the standard induction process, as outlined in the Provider Guidance, relevant to the CFO Wing or CFO Activity Hub where the induction is taking place and upload this information into CATS. Upon receipt of this information within CATS, the Authority will check and confirm to the Supplier whether this has been approved. Should any information submitted to CATS require re-submission due to a query by the Authority, the Supplier will be given the opportunity to do so. The Supplier shall provide the following volume of output per month for each element of SL1 Attachments (“SL1 Required Volume”) Geographical Location SL1 - Attachments North East 78 98 5 100 Midlands 102 65 6 50 The percentage performance level for SL1 Attachments will be calculated via CATS each month by calculating the mean average of the percentage achievement rates for each of the four (4) elements shown in the table above to produce an average percentage for this Call-Off Contract Performance Indicator which will then contribute to the overall percentage rate used to calculate the Operational Performance Payment (OPP) as defined and set out in Schedule 7.1 (Call-Off Charges and Invoicing) of this Call-Off Contract. The maximum percentage score for each individual element used for this calculation will be 100%.

Inductions. The Supplier can induct a Service User either on a CFO Wing or within a CFO Activity Hub. The Supplier can claim for an induction of a Service User on two occasions – once onto a CFO Wing and once into a CFO Activity Hub. Should a Service User move from a different Geographical Location, the Supplier is permitted to claim for a further induction for that Service User. To successfully input an induction into CATS, the Supplier must complete the standard induction process, as outlined in the Provider Guidance, relevant to the CFO Wing or CFO Activity Hub where the induction is taking place and upload this information into CATS. Upon receipt of this information within CATS, the Authority will check and confirm to the Supplier whether this has been approved. Should any information submitted to CATS require re-submission due to a query by the Authority, the Supplier will be given the opportunity to do so. The Supplier shall provide the following volume of output per month for each element of SL1 Attachments (“SL1 Required Volume”) Geographical Location SL1 - Attachments North East 78 98 5 100 Yorkshire and Humberside 144 161 12 150 The percentage performance level for SL1 Attachments will be calculated via CATS each month by calculating the mean average of the percentage achievement rates for each of the four (4) elements shown in the table above to produce an average percentage for this Call-Off Contract Performance Indicator which will then contribute to the overall percentage rate used to calculate the Operational Performance Payment (OPP) as defined and set out in Schedule 7.1 (Call-Off Charges and Invoicing) of this Call-Off Contract. The maximum percentage score for each individual element used for this calculation will be 100%.

Inductions. The Supplier can induct a Service User either on a CFO Wing or within a CFO Activity Hub. The Supplier can claim for an induction of a Service User on two occasions – once onto a CFO Wing and once into a CFO Activity Hub. Should a Service User move from a different Geographical Location, the Supplier is permitted to claim for a further induction for that Service User. To successfully input an induction into CATS, the Supplier must complete the standard induction process, as outlined in the Provider Guidance, relevant to the CFO Wing or CFO Activity Hub where the induction is taking place and upload this information into CATS. Upon receipt of this information within CATS, the Authority will check and confirm to the Supplier whether this has been approved. Should any information submitted to CATS require re-submission due to a query by the Authority, the Supplier will be given the opportunity to do so. The Supplier shall provide the following volume of output per month for each element of SL1 Attachments (“SL1 Required Volume”) Geographical Location SL1 - Attachments North East 78 98 London 96 64 5 100 50 The percentage performance level for SL1 Attachments will be calculated via CATS each month by calculating the mean average of the percentage achievement rates for each of the four (4) elements shown in the table above to produce an average percentage for this Call-Off Contract Performance Indicator which will then contribute to the overall percentage rate used to calculate the Operational Performance Payment (OPP) as defined and set out in Schedule 7.1 (Call-Off Charges and Invoicing) of this Call-Off Contract. The maximum percentage score for each individual element used for this calculation will be 100%.

Inductions. The Supplier can induct a Service User either on a CFO Wing or within a CFO Activity Hub. The Supplier can claim for an induction of a Service User on two occasions – once onto a CFO Wing and once into a CFO Activity Hub. Should a Service User move from a different Geographical Location, the Supplier is permitted to claim for a further induction for that Service User. To successfully input an induction into CATS, the Supplier must complete the standard induction process, as outlined in the Provider Guidance, relevant to the CFO Wing or CFO Activity Hub where the induction is taking place and upload this information into CATS. Upon receipt of this information within CATS, the Authority will check and confirm to the Supplier whether this has been approved. Should any information submitted to CATS require re-submission due to a query by the Authority, the Supplier will be given the opportunity to do so. The Supplier shall provide the following volume of output per month for each element of SL1 Attachments (“SL1 Required Volume”) Geographical Location SL1 - Attachments North East 78 98 5 West Midlands 126 112 8 100 The percentage performance level for SL1 Attachments will be calculated via CATS each month by calculating the mean average of the percentage achievement rates for each of the four (4) elements shown in the table above to produce an average percentage for this Call-Off Contract Performance Indicator which will then contribute to the overall percentage rate used to calculate the Operational Performance Payment (OPP) as defined and set out in Schedule 7.1 (Call-Off Charges and Invoicing) of this Call-Off Contract. The maximum percentage score for each individual element used for this calculation will be 100%.