Common use of Image Services Clause in Contracts

Image Services. Information Reporting permits Customer to retrieve and view online images of checks issued in connection with Customer’s Accounts (the “Image Services”). Image Services also include reporting of check detail. The type of items, reports, and documents for which Image Services are available may be changed or updated from time to time by Bank. Customer must authorize a designated User for Image Services. Bank will use its best efforts to process and provide retrieval access to images of all items, reports, and documents for which Image Services are available, and which Customer has selected. Bank does not, however, guarantee that Customer will be able to retrieve and view all images at all times or that all items, reports, and documents for which Image Services may be otherwise available will adequately process to the Image Services archive system. Customer acknowledges that the Image Services archive system may not be accessible from time to time or a retrieval request may not be completed and the designated User referred to above may be required to access Image Services at a later time. Customer acknowledges that there exist many reasons and causes that certain images may not be available for retrieval or that certain items or documents may not adequately process to the Image Services system, including, but not limited to, (a) an item bearing a deficient MICR line that does not post to the Images Services archive, (b) errors based on account or routing number information, and (c) incompatible search criteria for certain items or documents. Bank shall have no liability or obligation for Customer’s inability to retrieve one or more images, reports or documents at any time. Customer acknowledges that the visual quality of a retrieved image depends on the visual quality of the item or document from which the image was created. The darkness, tint, tone, and clarity of both written and background characters contained in the original source item or document affects directly the quality of the image created. Bank shall have no responsibility or obligation to enhance or improve the visual quality of any image based on the condition or visual quality of the original source item, image, or document. Bank from time to time will communicate to Customer the time of day at which the various types of images created in connection with Image Services will be available for retrieval. The availability times may change from time to time as communicated to Customer by Bank.

Appears in 2 contracts

Sources: Commercial Banking Account Agreement and Treasury Management Services Terms and Conditions, Commercial Banking Account Agreement and Treasury Management Services Terms and Conditions