Common use of IDTE Clause in Contracts

IDTE. will provide at least 15 days’ notice prior to the cancellation of service to Customer. In the event of non-payment of any charges owed to IDTE, a residential customer may be subject to termination of commodity service and the suspension of distribution service under procedures approved by the DPS. Customer may obtain additional information by contacting IDTE at 0-000-000-0000 or the DPS at 1-800-342-3377 (General Helpline), or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: xxxx://xxx.xxx.xx.xxx. Customer may also contact the DPS for inquiries regarding the competitive energy market at 1-888-697-7728 (ESCO Hotline). For consumer complaints that cannot be resolved with IDTE, Customer may contact the DPS. DPS complaints may be directed as follows: Website: xxx.xxx.xx.xxx/xxxxxxxxxx; Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p); or mail: Office of Consumer Services, NYS Department of Public Service, 0 Xxxxxx Xxxxx Xxxxx, Xxxxxx, XX 00000.