Common use of Identification of the client Clause in Contracts

Identification of the client. 11.2.1 For the Customer identification purposes or for the effective implementation of services and for the purposes indicated in the paragraph 11.3.7, the Bank will use preliminarily defined questions. Under the consent from the Customer, authentication will be carried out by means of voice. Identification of Customer is carried out prior to the telephone service as well as prior to provision of other Banking services/ in the process of registration for various Bank products (electronic services). Without the identification procedures, Customer will not be able to receive the telephone services described in the sub- paragraph 11.1.1 of the present Agreement (except for cases considered under the sub-paragraph 11.3.3 of the present Agreement). During each telephone contact of the Customer with the Bank (in each case of receiving the telephone services), Customer shall undergo identification procedure (answer correctly questions given by the telephone service center operator (which are preliminarily defined by the Bank) or undergo verification by means of voice authentication).

Identification of the client. 11.2.1 For the Customer identification purposes or for the effective implementation of services and for the purposes indicated in the paragraph 11.3.7, the Bank will use preliminarily defined questions. Under the consent from the Customer, authentication will be carried out by means of voice. Identification of Customer is carried out prior to the telephone service as well as prior to provision of other Banking services/ in the process of registration for various Bank products (electronic services). Without the identification procedures, Customer will not be able to receive the telephone services described in the sub- sub-paragraph 11.1.1 of the present Agreement (except for cases considered under the sub-paragraph 11.3.3 of the present Agreement). During each telephone contact of the Customer with the Bank (in each case of receiving the telephone services), Customer shall undergo identification procedure (answer correctly questions given by the telephone service center operator (which are preliminarily defined by the Bank) or undergo verification by means of voice authentication).