How and When to Use. 1). The hours of Support shall not include regular holidays which include New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day, and the day after Thanksgiving and Christmas Day. Dell is not liable for any failure or delay in performance due to any cause beyond its control.
How and When to Use. Support for the Service is available for purchase via Dell’s DirectLine software support. Before you call for assistance, please contact your sales representative to purchase DirectLine if necessary. Have your invoices for DirectLine and the Service available. Dell is not liable for any failure or delay in performance due to any cause beyond its control. Until you have complied with each of the aforementioned conditions, Dell reserves the right to withhold the Service. Dell will notify your representative of any corrective action necessary to obtain or continue Service.
How and When to Use. 1). Personal Systems Software Support services will generally be available 7am- 12am (CST), 7 days a week. Dell has the right to subcontract any or all of the services.
How and When to Use. The hours of Support shall not include regular holidays which include New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day, and the day after Thanksgiving and Christmas Day. Dell is not liable for any failure or delay in performance due to any cause beyond its control. In any event, if Xxxx’s ability to render support services is impaired by circumstances beyond Dell’s control, Dell may terminate this Contract, in which event, you will receive a refund for any unused portion of your service term for which you had paid. W2K/NT Support services will generally be available 24 hours a day, seven days a week. Dell has the right to subcontract any or all of the services.
How and When to Use. The hours of Support shall not include regular holidays which include New Year’s Day, Good Friday, Victoria Day, St. Xxxx Xxxxxxxx Day (Quebec only), Canada Day, Civic Holiday (excluding Quebec), Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day. Dell is not liable for any failure or delay in performance due to any cause beyond its control. In any event, if Dell’s ability to render support services is impaired by circumstances beyond Dell’s control, Dell may terminate this Agreement, in which event, you will receive a refund for any unused portion of your service term for which you had paid. • DirectLine Support is available by calling the technical support number listed in the system e- documentation or the Getting Started Pamphlet. • DirectLine Support is available 7:00 a.m. to 7:00 p.m. CST, Monday through Friday for full support (no appointment required), 365 days a year. After hours support is available by appointment with 12 business hours advance notice to Dell. Dell may subcontract DirectLine support services to a third party vendor.
How and When to Use. 1). The hours of Support shall not include regular holidays which include New Year’s Day, Good Friday, Memorial Day, Canada Day, Fête des Patriotes, Labor Day, Thanksgiving and Christmas Day, and the day after Thanksgiving, Christmas Day and New Year’s Day. IT2go is not liable for any failure or delay in performance due to any cause beyond its control.
How and When to Use. The hours of Support shall not include regular holidays which include New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day, and the day after Thanksgiving and Christmas Day. Dell is not liable for any failure or delay in performance due to any cause beyond its control. IN any event, if Dell’s ability to render support services is impaired by circumstances beyond Dell’s control, Dell may terminate this Contract, in which event, you will receive a refund for any unused portion of your service term for which you had paid.
How and When to Use
