Hosted SaaS Application Uptime Sample Clauses

The Hosted SaaS Application Uptime clause defines the minimum level of availability that a software-as-a-service provider must maintain for its hosted application. Typically, this clause specifies a percentage of uptime (such as 99.9%) over a given period, outlines how uptime is measured, and may detail exceptions for scheduled maintenance or force majeure events. Its core function is to assure customers that the application will be reliably accessible, thereby minimizing business disruptions and setting clear expectations for service reliability.
Hosted SaaS Application Uptime. Other than Scheduled SaaS Maintenance as outlined in Section III, emergency maintenance described below, Force Majeure as described in the Agreement, or lack of Internet availability as described below, Contractor shall provide uptime to the SaaS Application and SaaS Services to achieve a service level availability of no less than 99.9%.

Related to Hosted SaaS Application Uptime

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