Common use of Handle Minute Forecast Clause in Contracts

Handle Minute Forecast. MCI shall provide RMH with monthly Handle Minute Forecasts. Handle Minute Forecast equals the number of Calls Handled, as determined by MCI at its discretion, multiplied by an Average Handle Time, determined by MCI at its discretion.

Appears in 2 contracts

Samples: Call Center Services Agreement, Call Center Services Agreement (RMH Teleservices Inc)

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Handle Minute Forecast. MCI shall provide RMH with monthly Handle ---------------------- Minute Forecasts. Handle Minute Forecast equals the number of Calls Handled, as determined by MCI at its discretion, multiplied by an Average Handle Time, determined by MCI at its discretion.

Appears in 2 contracts

Samples: Call Center Services Agreement (RMH Teleservices Inc), Call Center Services Agreement (RMH Teleservices Inc)

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