Guest Experience Sample Clauses
The Guest Experience clause defines the standards and expectations for how guests should be treated and what level of service or amenities they can expect during their stay or use of a service. It typically outlines requirements for cleanliness, responsiveness to guest needs, and the provision of promised facilities or services. By setting clear benchmarks for guest treatment, this clause helps ensure a consistent and satisfactory experience, reducing misunderstandings and complaints between service providers and guests.
Guest Experience. You acknowledge that You will not treat any guest that books a room through the Expedia System differently than You treat any other guest that books a room through Your own or any third-party booking or distribution channels, including, without limitation, with respect to the handling of overbooking (i.e. “walk”) situations, the allocation of room types (including, for the avoidance of doubt, with respect to views, bedding options, size of rooms, etc.), the provision of customer service and the amenities available with the booked room type and the amount and charging of Hotel Fees.
Guest Experience. You acknowledge that You will not treat any guest that books a room through the Expedia System differently than You treat any other guest that books a room through Your own or any third-party booking or distribution channels, including, without limitation, with respect to the handling of overbooking (i.e. "walk") situations, the allocation of room types (including, for the avoidance of doubt, with respect to views, bedding options, size of rooms, etc.), the provision of customer service available with the booked room type and, with respect to Your own Online Public booking or distribution channels, the amenities available with the booked room type and the amount and charging of Hotel Fees.