Common use of Further Reading Clause in Contracts

Further Reading.  “Independent Advocacy – A Guide for Commissioners” Scottish Executive, Jan 2001  Shetland’s Joint Future Advocacy Development Plan 2011 - 2014. To monitor independent advocacy service provision locally CHCP Management Team On-going WER Information regularly presented to the Council and NHS Shetland. To further raise awareness of independent advocacy services locally in terms of what independent advocacy services has to offer and what services are currently available in Shetland Advocacy Shetland On-going WER The most recent service user and stakeholder survey identified that more work is needed to clarify what is meant by advocacy and the services available locally. Awareness raising continues. Advocacy Shetland has established a website, regularly advertises in local press and attends a variety of local events. To implement recommendations of the 2010 independent organisational audit of Advocacy Shetland Advocacy Shetland On-going WER To review provision of advocacy services for children and young people in Shetland and develop new/expanded services to cover any gaps identified Executive Manager – Children and Families Services March 2012 WER The Children’s Rights Service is being delivered by the Citizens Advice Bureau on a 4 year SLA. Part of this SLA supports a level of advocacy services for C&YP. This is reviewed annually To establish an Advocacy Steering Group locally linked to the CHCP Executive Manager – Adult Services TBA WER This will be discussed with the Board of Advocacy Shetland WER: Within Existing Resources TBA: To be advised SLA: Service Level Agreement “A carer is generally defined as a person of any age who provides unpaid help and support to a relative, friend or neighbour who cannot manage to live without the carer’s help due to frailty, illness, disability or addiction. The support a carer provides may include moving and assisting (manual handling); help with feeding, personal hygiene and administering medication; as well as providing emotional support, acting as an advocate or guardian for the cared-for person and enabling the person with support needs to access leisure and recreation.” 1 There are approximately 660,000 unpaid carers in Scotland. 2 This figure is growing. Local research shows that by 2020 we can expect to see a 3-fold increase in the number of people with disabilities who will need health and social care services from the numbers in 2000. Population projections for the next 15 years predict an increase in the numbers of older people of approximately 40% and simultaneously a 15% decrease in the adult working population. Consequently the need for unpaid and family carers is going to grow for the foreseeable future. Carers are key partners in care provision alongside the statutory agencies and organisations in the voluntary and independent sector. • the right to a carer’s assessment and equal rights for young carers (carers aged under 16) • the right for carers to be informed by local authorities and the NHS of their entitlement to an assessment • the right for carers to have their views and their contribution to the care provided taken into account in decisions made about the services to be provided for the cared-for person 3. • To support carers so that they can continue to perform their caring role for as much and as long as they are willing and able to do so. • To meet the specific needs of young carers (aged under 16); of older carers and of carers from black and minority ethnic groups in ways appropriate to their circumstances. • To identify carers at an early stage and provide them with the information and advice they need. • To promote independence and self-managed care programmes. The Community Care & Health (Scotland) Act 2002 stipulates that a carer who provides a substantial amount of care on a regular basis is entitled to an assessment in their own right, even if the cared-for person has refused an assessment. Assessments for carers are integral to the With You, For You process. A commitment of this process is that all carers in Shetland will be offered an assessment of their needs, in their own right. Consideration is given to 3 Carers: Community Care & Health (Scotland) Act 2002 Guidance on Sections 8-12: Scottish Executive Circular CCD2/2003 each carer’s individual circumstances including their age; the carer’s own health and well-being; the potential impact on other family members; the caring tasks and amount of time and effort required; the carer’s other responsibilities and any employment. A key consideration is the importance of their caring role within the agreed care plan.

Further Reading.  “Independent Advocacy – A Guide for Commissioners” Scottish Executive, Jan 2001 Carers’ Strategy 1 April 2010  Carer Information Strategy July 2010  Shetland’s Joint Future Advocacy Development Plan 2011 Young Carers’ Strategy  NHS Shetland 2020 Vision of Shetland’s Healthcare  Caring Together, the Carers Strategy for Scotland (2010-2015) Review public information with carers in mind On- going WER PFPI Steering Group; Planning and Information Team for Social Care Develop a Carers’ Helpline On- going £1,200 Citizen’s Advice Bureau is providing this function. This will be developed further as With You For You is embedded across services. Increase amount of information available on websites On- going WER Voluntary Action Shetland maintain a local website for carers, which is well used. Further work is needed to develop better information for carers on the Council and NHS websites. Increase number of carer assessments undertaken. On- going WER New process With You For You implemented April 2010 All carers are routinely offered an assessment in their own right. Develop more flexible, responsive home-based respite options On- going WER Executive Manager (EM) - 2014Community Care Resources. To monitor independent advocacy service provision locally CHCP Management Team Develop wider range of day care options On- going WER EM - Community Care Resources. Increase employment opportunities for people with disabilities and with mental health issues On- going WER Moving On and COPE continue to provide additional supported employment opportunities Approve draft Respite Care Strategy 2013 WER Reablement Officer Ensure that issues of inclusion and diversity are covered in carer awareness training for all frontline staff On-going WER Information regularly presented NHS and SIC Training Managers Develop training programmes appropriate to the Council needs and circumstances of all carers e.g. young carers and carers from black and ethnic minority groups. Reviewed Annually WER NHS Shetland. To further raise awareness of independent advocacy services locally and SIC Training Managers; Carers’ Link Group Publicise training plans for carers and include training for staff on carers issues in terms of what independent advocacy services has to offer and what services are currently available in Shetland Advocacy Shetland Joint Training Plans On-going WER The most recent service user NHS and stakeholder survey identified that more work is needed to clarify what is meant by advocacy and the services available locally. Awareness raising continues. Advocacy Shetland has established a website, regularly advertises in local press and attends a variety of local events. To implement recommendations of the 2010 SIC Training Managers; Carers’ Link Group Investigate options for specialist independent organisational audit of Advocacy Shetland Advocacy Shetland On-going WER To review provision of advocacy services for children and young people in Shetland and develop new/expanded services to cover any gaps identified Executive Manager – Children and Families Services March 2012 WER The TBA TBA Integrated Children’s Rights Service is being delivered by the Citizens Advice Bureau on a 4 year SLA. Part of this SLA supports a level of advocacy services for C&YP. This is reviewed annually To establish an Advocacy Steering Services Planning Group locally linked (ICSPG) Ensure With You For You and care management processes are responsive to the CHCP Executive Manager – Adult Services TBA WER This will be discussed with the Board of Advocacy Shetland WER: Within Existing Resources TBA: To be advised SLA: Service Level Agreement “A carer is generally defined as a person of any age who provides unpaid help and support to a relative, friend or neighbour who cannot manage to live without the carer’s help due to frailty, illness, disability or addiction. The support a carer provides may include moving and assisting (manual handling); help with feeding, personal hygiene and administering medication; as well as providing emotional support, acting as an advocate or guardian for the cared-for person and enabling the person with support needs to access leisure and recreation.” 1 There are approximately 660,000 unpaid carers in Scotland. 2 This figure is growing. Local research shows that by 2020 we can expect to see a 3-fold increase in the number of people with disabilities who will need health and social care services from the numbers in 2000. Population projections for the next 15 years predict an increase in the numbers of older people of approximately 40% and simultaneously a 15% decrease in the adult working population. Consequently the need for unpaid and family carers is going to grow for the foreseeable future. Carers are key partners in care provision alongside the statutory agencies and organisations in the voluntary and independent sector. • the right to a carer’s assessment and equal rights for young carers (carers aged under 16) • the right for carers to be informed by local authorities and the NHS of their entitlement to an assessment • the right for carers to have their views and their contribution to the care provided taken into account in decisions made about the services to be provided for the cared-for person 3. • To support carers so that they can continue to perform their caring role for as much and as long as they are willing and able to do so. • To meet the specific needs of young carers (aged under 16); of older carers and of carers from black and minority ethnic groups in ways appropriate to their circumstances. • To identify carers at an early stage and provide them with the information and advice they need. • To promote independence and selfOn-managed care programmes. The Community Care & Health (Scotland) Act 2002 stipulates that a carer who provides a substantial amount of care on a regular basis is entitled to an assessment in their own right, even if the cared-for person has refused an assessment. Assessments for carers are integral to the With You, For You process. A commitment of this process is that all carers in Shetland will be offered an assessment of their needs, in their own right. Consideration is given to 3 Carers: Community Care & Health (Scotland) Act 2002 Guidance on Sections 8-12: Scottish Executive Circular CCD2/2003 each carer’s individual circumstances including their age; the carer’s own health and well-being; the potential impact on other family members; the caring tasks and amount of time and effort required; the carer’s other responsibilities and any employment. A key consideration is the importance of their caring role within the agreed care plan.going WER EM – Adult Services/ EM – Mental Health