Common use of Filing Process Clause in Contracts

Filing Process. 24.2.1 Prior to filing a grievance an Officer or the Association must discuss their complaint with the appropriate department Manager or designate. 24.2.2 If, after completing Section 24.2.1, the Officer or the Association is not satisfied with the outcome of the initial complaint, the Association may file a grievance to the Chief Pilot within twenty (20) days of the Officer or Association reasonably having knowledge of the occurrence or the facts giving rise to the grievance. 24.2.3 The written grievance must state: 24.2.3.1 What section(s) of this Agreement has been breached; 24.2.3.2 What the Grievor has done to try and resolve the complaint; and, 24.2.3.3 The remedy sought. 24.2.4 Any such grievance shall be dealt with in accordance with the procedures as specified in Section 24.5 below. 24.2.5 Where the Company has received a Grievance in accordance with Section 24.5 and subsequently receives any further grievances for a complaint of fundamentally the same nature, the Company may delay commencing Section 24.5 in relation to the subsequent grievances until it has completed the steps in Section 24.5 in relation to the initial grievance.