Common use of Fault handling and rectification procedures Clause in Contracts

Fault handling and rectification procedures. D.8.1 Network Operations Centre (NOC): Each Party shall establish one NOC each to which all factors relevant to the proper functioning of the Interconnection (generally of a technical nature) are to be reported. The NOC should be staffed on a 24-hour basis and equipped with necessary infrastructure to facilitate efficient communication. Each Party will be responsible for processing reported faults using its own procedures. Any inter- service assistance required shall be requested through the NOC. Each NOC is obliged to offer its full assistance for rectification of Interconnection faults. Each NOC will be the traffic-controlling Party for the circuit on which it loads outgoing traffic. NOC contact telephone numbers are included in Schedule 1 – Contact details, which will be updated by the NOC s as and when changes occur.