Common use of External Defects Clause in Contracts

External Defects. For TSA caused PSA impacting issues, First Data will provide email notification to RCSI the same day of identification of the issue Schedule B B - 22 RCSI / First Data Confidential or within twenty-four (24) hours. The RCSI PSA and TSA teams will be involved in the issue resolution discussions. First Data will follow up with a preliminary Root Cause Analysis within seven (7) Production Days and a final Root Cause Analysis no later than thirty-seven (37) Production Days. Preliminary Root Cause Analysis will include root cause, description of impact to RCSI and any preventative actions that have been identified to that point.