Common use of External Appeal Clause in Contracts

External Appeal. If you remain dissatisfied with our appeal determination, you may request an external review by an outside review agency for any claim amount. There is no minimum dollar amount that a claim must be in order to file an external appeal. To request an external review you must submit your request in writing to us within four (4) months of your receipt of the determination. We will forward your request to the outside review agency within five (5) business days, or two (2) business days for an expedited external appeal. We may charge you a filing fee up to $25.00 per external appeal, not to exceed $75.00 per benefit year. We will refund you if the denial is reversed and will waive the fee if it imposes an undue hardship on you. For all non-emergency appeals, the outside review agency will notify you of its determination within ten (10) business days of the agency’s receipt of the information. For all urgent external appeals, the outside review agency will notify you of its determination within two (2) business days. The determination by the outside review agency is binding upon us. This External Appeal is voluntary. This means you may choose to participate in this level of appeal or you may file suit in an appropriate court of law (Please see Section 7.4 Legal Action, below).

Appears in 7 contracts

Samples: Subscriber Agreement, Subscriber Agreement, Subscriber   Agreement

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External Appeal. If you remain dissatisfied with our appeal determination, you may request an external review by an outside review agency for any claim amount. There is no minimum dollar amount that a claim must be in order to file an external appeal. To request an external review you must submit your request in writing to us within four (4) months of your receipt of the determination. We will forward your request to the outside review agency within five (5) business days, or two (2) business days for an expedited external appeal. We may charge you a filing fee up to $25.00 per external appeal, not to exceed $75.00 per benefit calendar year. We will refund you if the denial is reversed and will waive the fee if it imposes an undue hardship on you. For all non-emergency appeals, the outside review agency will notify you of its determination within ten (10) business days of the agency’s receipt of the information. For all urgent external appeals, the outside review agency will notify you of its determination within two (2) business days. The determination by the outside review agency is binding upon us. This External Appeal is voluntary. This means you may choose to participate in this level of appeal or you may file suit in an appropriate court of law (Please see Section 7.4 Legal Action, below).

Appears in 4 contracts

Samples: Subscriber Agreement, Subscriber Agreement, Subscriber Agreement

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External Appeal. If you remain dissatisfied with our appeal determination, you may request an external review by an outside review agency for any claim amount. There is no minimum dollar amount that a claim must be in order to file an external appeal. To request an external review you must submit your request in writing to us within four (4) months of your receipt of the determination. We will forward your request to the outside review agency within five (5) business days, or within two (2) business days for an expedited external appeal. We may charge you a filing fee up to $25.00 per external appeal, not to exceed $75.00 per benefit plan year. We will refund you if the denial is reversed and will waive the fee if it imposes an undue hardship on you. For all non-emergency appeals, the outside review agency will notify you of its determination within ten (10) business days of the agency’s receipt of the information. For all urgent external appeals, the outside review agency will notify you of its determination within two (2) business days. The determination by the outside review agency is binding upon us. This External Appeal is voluntary. This means you may choose to participate in this level of appeal or you may file suit in an appropriate court of law (Please see Section 7.4 Legal Action, below).

Appears in 1 contract

Samples: Subscriber    Agreement

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