Common use of End User Documentation Clause in Contracts

End User Documentation. (a) Supplier will provide Alcatel at no charge a complete set of end-user Product documentation and ongoing updates required to support Alcatel’s customer documentation requirements. Such documentation will be provided in a standard organization, format and material quality equivalent to that level exhibited by Supplier Publication Issue___, Month, Year, entitled ___, or in accordance with Alcatel’s Technical Publications Documentation Standards Guide, or at a standard equivalent to the level specified by Bellcore Technical Reference TR-TSY-000454, Issue 1, July 1988 and Bellcore Technical Advisory TA-OPT-000454, Issue 3, July 1992. (b) Supplier will incorporate all documentation modifications required by Alcatel’s private label specifications. (c) Upon request, Supplier will provide documentation in CD-ROM format. (d) Upon request, Supplier will ship appropriate Product documentation intact with each shipment of Product itself. As applicable, such documentation shall include but not be limited to installation/user manuals, product user manuals, network diagnostics, soft-copy (diskette or CD ROM, as requested) and hardcopy of all hardware components within the configuration (including pin-out diagrams). (e) If requested by Alcatel, Supplier will electronically provide, at no charge, end-user documentation and updates for the purpose of reproduction and distribution to Alcatel’s Product customers. Such electronic documentation shall be in metafiles, viewable by Interleaf WorldView, or Acrobat viewing software, or supplied in Interleaf.

Appears in 2 contracts

Sources: Oem Agreement (Aruba Networks, Inc.), Oem Agreement (Aruba Networks, Inc.)