Email Support. For the term of the Agreement, QFS shall provide support via email for the products licensed by the Customer within the agreed support times. The error and priority levels set forth in Section 2.2.1 above and the response times indicated therein are applicable.
Appears in 2 contracts
Sources: Maintenance and Support Agreement, Maintenance and Support Agreement
Email Support. For the term of the this Agreement, QFS shall provide support via email for the products licensed by the Customer within the agreed support timesemail. The error and priority levels set forth in Section 2.2.1 clause 2.2 above and the response times indicated therein are applicable.
Appears in 1 contract
Sources: Support and Maintenance Agreement