Common use of Email Security (EMS Clause in Contracts

Email Security (EMS. EMS from Censornet is a 100% cloud-based service that analyzes email traffic and removes unwanted or malicious messages. The service scans all inbound (and outbound) messages for threats including malware and phishing attacks, and examines URLs embedded in messages protecting users from inappropriate or malicious web pages. Organisations route email through Censornet’s Cloud by changing their MX record. Certain EMS features use API integration with Microsoft Exchange Online via the MS Graph API and appropriate access must be granted explicitly to use these features (e.g. Post Deliver Deletion of previously delivered messages). The Censornet email solution is an Integrated Cloud Email Security (ICES) solution. We use world-class, highly accredited providers to deliver EMS that include Amazon, IBM and Microsoft. In Europe specific data centre locations include Frankfurt, Dublin and Amsterdam. Organizations choose which data centre or centres process their mail. In the UK data centre locations include London. In the US data centre locations include Wyoming, Texas and Virginia. In the UAE data centre locations include Dubai. In India data centre locations include Pune. Email messages flow through the infrastructure within the selected data centre(s) above and are checked for spam and viruses and other content. If the message is ‘clean’ it is logged and delivered to the customer’s email server. The conversation with the customer’s email server is also logged. Log information includes IP addresses, To, From and Subject fields, server responses, and other metadata, but does not include the message body or any file attachments. Log data is stored in the ‘home’ region selected at the time of account provisioning. Some log data may be replicated for optimisation, reporting and visualization purposes in the same data centre that processes email traffic. During processing the message is written to disk. Once successfully delivered to the customer’s email server it is immediately deleted. This typically takes no more than a few seconds. If a message is determined to be spam then the message may optionally be written to a quarantine where it is stored for thirty (30) days. Organization’s may choose to delete spam rather than quarantine it. The quarantine is located specifically in the following data centres: Amsterdam (for UK and EU customers) Dallas TX (for US customers), Dubai (for UAE customers) and Pune (for India).

Appears in 1 contract

Sources: Master Services Agreement

Email Security (EMS. EMS from Censornet is a 100% cloud-based service that analyzes email traffic and removes unwanted or malicious messages. The service scans all inbound (and outbound) messages for threats including malware and phishing attacks, and examines URLs embedded in messages protecting users from inappropriate or malicious web pages. Organisations route email through Censornet’s Cloud by changing their MX record. Certain EMS features use API integration with Microsoft Exchange Online via the MS Graph API and appropriate access must be granted explicitly to use these features (e.g. Post Deliver Deletion of previously delivered messages). The Censornet email solution is an Integrated Cloud Email Security (ICES) solution. We use world-class, highly accredited providers to deliver EMS that include Amazon, IBM and Microsoft. In Europe specific data centre locations include Frankfurt, Dublin and Amsterdam. Organizations choose which data centre or centres process their mail. In the UK data centre locations include London. In the US data centre locations include Wyoming, Texas and Virginia. In the UAE data centre locations include Dubai. In India data centre locations include Pune. Email messages flow through the infrastructure within the selected data centre(s) above and are checked for spam and viruses and other content. If the message is ‘clean’ it is logged and delivered to the customer’s email server. The conversation with the customer’s email server is also logged. Log information includes IP addresses, To, From and Subject fields, server responses, and other metadata, but does not include the message body or any file attachments. Log data is stored in the ‘home’ region selected at the time of account provisioning. Some log data may be replicated for optimisation, reporting and visualization purposes in the same data centre that processes email traffic. During processing the message is written to disk. Once successfully delivered to the customer’s email server it is immediately deleted. This typically takes no more than a few seconds. If a message is determined to be spam then the message may optionally be written to a quarantine where it is stored for thirty (30) days. Organization’s may choose to delete spam rather than quarantine it. The quarantine is located specifically in the following selected regional EMS data centres: Amsterdam (for UK and EU customers) Dallas TX (for US customers), Dubai (for UAE customers) and Pune (for India)centre location used to process messages.

Appears in 1 contract

Sources: Master Services Agreement