Dormancy. Dormancy-for unassigned inventory, a device is considered dormant if it has not contacted (called into) the VeriTracksTM software in more than 30 days. It is the customer’s responsibility to ensure devices in inventory are plugged in at minimum every 30 days to maintain the device firmware and almanac. A monthly report is available to keep customers apprised of devices that are in the dormancy category. Devices that remain in the dormancy state past 90 days will be marked as unrecoverable and invoiced based on the terms set out in the Insurance and Replacement Cost section of this contract. Once devices are marked unrecoverable they are no longer usable and will need to be returned to the warehouse.
Appears in 3 contracts
Sources: Lease and Services Agreement, Lease and Services Agreement, Lease and Services Agreement