Common use of Disturbance Allowance Clause in Contracts

Disturbance Allowance. If an employee receives a phone call for assistance from the factory and he/she is able to resolve the problem then he/she will be paid “Disturbance Allowance”. The employee first called in this situation should be the availability rostered employee from the relevant trade. The payment will be equivalent to three (3) hours at ordinary (day) rate for the tradesperson concerned and will only be paid if the production/maintenance problem is successfully resolved. At times it may require a number of phone calls to resolve the one problem. If the problem cannot be resolved it may require the tradesperson to go to the factory as a call back and therefore “Disturbance Allowance” will not apply.