Common use of Dictionary Clause in Contracts

Dictionary. The expression: means: Account Page a web page or facility we may provide that permits you to view and / or manage details of your account Acceptable Use Policy see clause 8 ACL Australian Consumer Law, which is set out in Schedule 2 of the Competition and Consumer Xxx 0000 ACL Consumer an individual who enters a Customer Contract for goods and/or services wholly or predominantly for personal, domestic or household use or consumption Application Date see clause 21(a) Advocate as in the TCP Code Authorised Representative as in the TCP Code Automatic Direct Debit a periodic payment that is automatically deducted by us from your nominated financial institution account The expression: means: Bill an invoice from us which advises you of the total of each Charge that is due for payment Billing Period see clause 52(a) Business Day Monday to Friday excluding statutory holidays Carriage Service as in the Telecommunications Act Carriage Service Provider as in the Telecommunications Act Carrier as in the Telecommunications Act Charge a charge applicable under your Customer Contract Claim any claim, demand, action, proceeding or legal process (including by way of set off, cross-claim or counterclaim) Commercial Electronic Message same as in the Spam Xxx 0000 Consumer Contract same as in the ACL Consumer Guarantee same as in the ACL Contract same as Customer Contract Contract Date see clause 21(b) Contract Loss loss or damage suffered by a party and arising in connection with or out of your Contract or any supply made under it (whether pleaded in contract, tort, breach of statutory duty or on any other basis, and whether arising from acts or omissions, and whether or not loss or damage the risk of which another party was or should have been aware), including but not limited to: • economic loss; • business interruption; • loss of revenue, profits, actual or potential business opportunities or contracts; • anticipated savings; • loss of profits; • loss of data; • indirect or consequential loss; • an obligation to indemnify another person; • an obligation to contribute to the compensation of loss or damage suffered by another person The expression: means: Credit Management the process by which we: • help customers to manage their expenditure on Services; • manage any credit risk to us; and • collect outstanding debts from customers and former customers Customer Contract see clause 3 Customer Terms see clause 1 Dictionary this table of defined terms Direct Debit a payment that is deducted by us from your nominated financial institution account, including an Automatic Direct Debit Early Termination Fee see clause 65 End User see clause 23(b) Equipment a handset, modem, router or other hardware Extract deduct an amount by Direct Debit Facilities equipment and network infrastructure of all kinds used to provide or in connection with the provision of a Service General Terms the terms in Part C GST Goods and Services Tax GST Act A New Tax System (Goods and Services Tax) Xxx 0000 Inbound Number a 1300, 13 or 1800 number or any other number that functions as a virtual telephone number that can be routed to flexible answer points Insolvency Event includes an event where a receiver or receiver and manager is appointed over any of your property or assets, an administrator, liquidator or provisional liquidator is appointed to you, you enter into any arrangement with your creditors, you become unable to pay your debts when they are due, you are wound up or become bankrupt, or any other analogous event or circumstance occurs under the laws of any jurisdiction Internet Service a Service that provides access to the Internet The expression: means: Intervening Event an event beyond our reasonable control which interferes with and prevents us from providing the Services to you. Such events include any act or omission of our Suppliers, any disruption to our or our Suppliers’ networks, infrastructure and equipment, failure of any electrical power supply, changes to any laws or regulations, and acts of God, lightning strikes, earthquakes, floods or other natural disaster Law laws, Acts of Parliament, regulations, mandatory standards and industry codes and including the requirements or directions of any Regulator Listed Carriage Service as defined in the Telecommunications Act (but covers most public voice and data communications services) Network see clause 22 Numbering Plan the Telecommunications Numbering Plan Off-peak see clause 5 Operational Directions see clause 10 Our Facilities Facilities we own and/or operate Partner a third party that, under a contract with us, provides (a) access to Facilities they manage or maintain or (b) content that we resupply to you Partner Facilities Facilities that are managed or maintained by a Partner Partner Requirements see clause 11 PDH personal, household or domestic Peak see clause 5 Periodic Entitlements see clause 6 Plan a particular set of features, entitlements, term of contract, Charges and special conditions in connection with a Service PMSI a purchase money security interest under the PPS Law Post-Paid Plan a Plan where you can use all or part of the Service before you pay for it PPS Law Personal Property Securities Xxx 0000 Prepaid Plan a Plan where you must pay in full for Service before you use it Price List see clause 44 The expression: means: Privacy Act Privacy Xxx 0000 Product goods and / or services Regulator includes the Australian Communications and Media Authority, the Australian Competition and Consumer Commission and any other relevant government or statutory body or authority and the Telecommunications Industry Ombudsman and Communications Compliance Limited Service a service (and includes Equipment) which we provide to you, including but not limited to (a) a Standard Telephone Service; or (b) a carriage service of a kind specified in the Telecommunications Regulations 2001 (which includes Internet Services); or (c) ancillary goods or service of a kind specified in the Telecommunications Regulations 2001 Service Level Agreement a written service quality assurance titled as such Service Start Date see clause 21(c) Service Terms terms and conditions that apply to particular Services, usually as set out in a document titled as such SLA a Service Level Agreement Spam an unsolicited commercial electronic message within the meaning of the Spam Act Spam Act Spam Xxx 0000 Special Promotion a special promotion we may offer from time to time, on terms we notify in connection with the offer Standard Telephone Service as in section 6 of the Telecommunications (Consumer Protection and Service Standards) Xxx 0000 TCP Code Industry Code C628:2012 Telecommunications Consumer Protections Code The expression: means: TCP Customer (a) a person who acquires a Telecommunications Product from us for the primary purpose of personal or domestic use and not for resale; or (b) a business or non-profit organisation which acquires or may acquire one or more Telecommunications Products which are not for resale and, at the time it enters into a contract with us: (i) does not have a genuine and reasonable opportunity to negotiate the terms of the contract; and (ii) has or will have an annual spend with us which is, or is estimated on reasonable grounds by us to be, no greater than $20,000 Telecommunications Act Telecommunications Xxx 0000 Telecommunications Goods any goods we supply for use in connection with the supply of a Telecommunications Service, whether or not the goods are supplied in conjunction with, or separately from, a Telecommunications Service Telecommunications Product Telecommunications Goods and/or a Telecommunications Service Telecommunications Service • a Listed Carriage Service or any service we supply in connection with that service; and • a content service (other than a subscription broadcasting service or a television subscription narrowcasting service) we provide in connection with the supply of a Listed Carriage Service Unfair in relation to a term in a Consumer Contract means the same as in section 24 of the ACL Use-by Date see clause 7(b) Walk Away Rights the right to cancel your Contract (even during a minimum or fixed term) and pay only usage or network access charges to the date your Contract ends, and outstanding amounts for installation of Equipment, and outstanding amounts for Equipment that is compatible with other suppliers’ services We, us, etc see clause 2 Wholesaler Supplier unless stated otherwise – Telstra and/or Optus Part D– Partner Requirements – specific

Dictionary. The expression: means: Account Page a web page or facility we may provide that permits you to view and / or manage details of your account Acceptable Use Policy see clause 8 ACL Australian Consumer Law, which is set out in Schedule 2 of the Competition and Consumer Xxx 0000 ACL Consumer an individual who enters a Customer Contract for goods and/or services wholly or predominantly for personal, domestic or household use or consumption Application Date see clause 21(a) Advocate as in the TCP Code Authorised Representative as in the TCP Code Automatic Direct Debit a periodic payment that is automatically deducted by us from your nominated financial institution account The expression: means: Bill Xxxx an invoice from us which advises you of the total of each Charge that is due for payment Billing Period see clause 52(a) Business Day Monday to Friday excluding statutory holidays Carriage Service as in the Telecommunications Act Carriage Service Provider as in the Telecommunications Act Carrier as in the Telecommunications Act Charge a charge applicable under your Customer Contract Claim any claim, demand, action, proceeding or legal process (including by way of set off, cross-claim or counterclaim) Commercial Electronic Message same as in the Spam Xxx 0000 Consumer Contract same as in the ACL Consumer Guarantee same as in the ACL Contract same as Customer Contract Contract Date see clause 21(b) Contract Loss loss or damage suffered by a party and arising in connection with or out of your Contract or any supply made under it (whether pleaded in contract, tort, breach of statutory duty or on any other basis, and whether arising from acts or omissions, and whether or not loss or damage the risk of which another party was or should have been aware), including but not limited to: • economic loss; • business interruption; • loss of revenue, profits, actual or potential business opportunities or contracts; • anticipated savings; • loss of profits; • loss of data; • indirect or consequential loss; • an obligation to indemnify another person; • an obligation to contribute to the compensation of loss or damage suffered by another person The expression: means: Credit Management the process by which we: • help customers to manage their expenditure on Services; • manage any credit risk to us; and • collect outstanding debts from customers and former customers Customer Contract see clause 3 Customer Terms see clause 1 Dictionary this table of defined terms Direct Debit a payment that is deducted by us from your nominated financial institution account, including an Automatic Direct Debit Early Termination Fee see clause 65 End User see clause 23(b) Equipment a handset, modem, router or other hardware Extract deduct an amount by Direct Debit Facilities equipment and network infrastructure of all kinds used to provide or in connection with the provision of a Service General Terms the terms in Part C GST Goods and Services Tax GST Act A New Tax System (Goods and Services Tax) Xxx 0000 Inbound Number a 1300, 13 or 1800 number or any other number that functions as a virtual telephone number that can be routed to flexible answer points Insolvency Event includes an event where a receiver or receiver and manager is appointed over any of your property or assets, an administrator, liquidator or provisional liquidator is appointed to you, you enter into any arrangement with your creditors, you become unable to pay your debts when they are due, you are wound up or become bankrupt, or any other analogous event or circumstance occurs under the laws of any jurisdiction Internet Service a Service that provides access to the Internet The expression: means: Intervening Event an event beyond our reasonable control which interferes with and prevents us from providing the Services to you. Such events include any act or omission of our Suppliers, any disruption to our or our Suppliers’ networks, infrastructure and equipment, failure of any electrical power supply, changes to any laws or regulations, and acts of God, lightning strikes, earthquakes, floods or other natural disaster Law laws, Acts of Parliament, regulations, mandatory standards and industry codes and including the requirements or directions of any Regulator Listed Carriage Service as defined in the Telecommunications Act (but covers most public voice and data communications services) Network see clause 22 Numbering Plan the Telecommunications Numbering Plan Off-peak see clause 5 Operational Directions see clause 10 Our Facilities Facilities we own and/or operate Partner a third party that, under a contract with us, provides (a) access to Facilities they manage or maintain or (b) content that we resupply to you Partner Facilities Facilities that are managed or maintained by a Partner Partner Requirements see clause 11 PDH personal, household or domestic Peak see clause 5 Periodic Entitlements see clause 6 Plan a particular set of features, entitlements, term of contract, Charges and special conditions in connection with a Service PMSI a purchase money security interest under the PPS Law Post-Paid Plan a Plan where you can use all or part of the Service before you pay for it PPS Law Personal Property Securities Xxx 0000 Prepaid Plan a Plan where you must pay in full for Service before you use it Price List see clause 44 The expression: means: Privacy Act Privacy Xxx 0000 Product goods and / or services Regulator includes the Australian Communications and Media Authority, the Australian Competition and Consumer Commission and any other relevant government or statutory body or authority and the Telecommunications Industry Ombudsman and Communications Compliance Limited Service a service (and includes Equipment) which we provide to you, including but not limited to (a) a Standard Telephone Service; or (b) a carriage service of a kind specified in the Telecommunications Regulations 2001 (which includes Internet Services); or (c) ancillary goods or service of a kind specified in the Telecommunications Regulations 2001 Service Level Agreement a written service quality assurance titled as such Service Start Date see clause 21(c) Service Terms terms and conditions that apply to particular Services, usually as set out in a document titled as such SLA a Service Level Agreement Spam an unsolicited commercial electronic message within the meaning of the Spam Act Spam Act Spam Xxx 0000 Special Promotion a special promotion we may offer from time to time, on terms we notify in connection with the offer Standard Telephone Service as in section 6 of the Telecommunications (Consumer Protection and Service Standards) Xxx 0000 TCP Code Industry Code C628:2012 Telecommunications Consumer Protections Code The expression: means: TCP Customer (a) a person who acquires a Telecommunications Product from us for the primary purpose of personal or domestic use and not for resale; or (b) a business or non-profit organisation which acquires or may acquire one or more Telecommunications Products which are not for resale and, at the time it enters into a contract with us: (i) does not have a genuine and reasonable opportunity to negotiate the terms of the contract; and (ii) has or will have an annual spend with us which is, or is estimated on reasonable grounds by us to be, no greater than $20,000 Telecommunications Act Telecommunications Xxx 0000 Telecommunications Goods any goods we supply for use in connection with the supply of a Telecommunications Service, whether or not the goods are supplied in conjunction with, or separately from, a Telecommunications Service Telecommunications Product Telecommunications Goods and/or a Telecommunications Service Telecommunications Service • a Listed Carriage Service or any service we supply in connection with that service; and • a content service (other than a subscription broadcasting service or a television subscription narrowcasting service) we provide in connection with the supply of a Listed Carriage Service Unfair in relation to a term in a Consumer Contract means the same as in section 24 of the ACL Use-by Date see clause 7(b) Walk Away Rights the right to cancel your Contract (even during a minimum or fixed term) and pay only usage or network access charges to the date your Contract ends, and outstanding amounts for installation of Equipment, and outstanding amounts for Equipment that is compatible with other suppliers’ services We, us, etc see clause 2 Wholesaler Supplier unless stated otherwise – Telstra and/or Optus Part D– Partner Requirements – specific

Dictionary. The expression: means: Account Page a web page or facility we may provide that permits you to youto view and / or manage details of your account Acceptable Use Policy see clause 8 7 ACL Australian Consumer Law, which is set out in Schedule 2 Schedule2 of the Competition and Consumer Xxx 0000 Act 2010 ACL Consumer an individual who enters a Customer Contract for goods and/or services wholly or predominantly for personal, domestic or household use or consumption Application Date see clause 21(a20(a) Advocate as in the TCP Code Authorised Representative as in the TCP Code Automatic Direct Debit a periodic payment that is automatically deducted by us from your nominated financial institution account The expression: means: Bill an invoice from us which advises you of the total of each ofeach Charge that is due for payment Billing Period see clause 52(a49(a) Business Day Monday to Friday excluding statutory holidays Carriage Service as in the Telecommunications Act Carriage Service Provider as in the Telecommunications Act Carrier as in the Telecommunications Act Charge a charge applicable under your Customer Contract Claim any claim, demand, action, proceeding or legal process (including by way of set off, cross-claim cross--‐claim or counterclaim) Commercial Electronic Message same as in the Spam Xxx 0000 Consumer Contract same Guarantee as in the ACL Consumer Guarantee same as in the ACL Contract same as Customer Contract Contract Date see clause 21(b) Contract Loss loss or damage suffered by a party and arising in connection with or out of your Contract or any supply made under it (whether pleaded in contract, tort, breach of statutory duty or on any other basis, and whether arising from acts or omissions, and whether or not ornot loss or damage the risk of which another party was or wasor should have been aware), including but not limited to: • economic loss; • business interruption; • loss of revenue, profits, actual or potential business opportunities or contracts; • anticipated savings; • loss of profits; • loss of data; • indirect or consequential loss; • an obligation to indemnify another person; • an obligation to contribute to the compensation of loss or damage suffered by another person The expression: means: Customer Contract see clause 3 Contract same as Customer Contract Contract Date see clause 20(b) Customer Terms see clause 1 Credit Management the process by which we: • help customers to manage their expenditure on Services; • manage any credit risk to us; and • collect outstanding debts from customers and former customers Customer Contract see clause 3 Customer Terms see clause 1 Dictionary this table of defined terms Direct Debit a payment that is deducted by us from your nominated financial nominatedfinancial institution account, including an Automatic Direct Debit Early Termination Fee see clause 65 62 End User see clause 23(b22(b) Equipment a handset, modem, router or other hardware Extract deduct an amount by Direct Debit Facilities equipment and network infrastructure of all kinds used to usedto provide or in connection with the provision of a Service General Terms the terms in Part C GST Goods and Services Tax GST Act A New Tax System (Goods and Services Tax) Xxx 0000 Act 1999 Inbound Number a 1300, 13 or 1800 number or any other number that functions as a virtual telephone number that can be routed berouted to flexible answer points answerpoints Insolvency Event includes an event where a receiver or receiver and manager is appointed over any of your property or assets, an administrator, liquidator or provisional liquidator is appointed to you, you enter into any arrangement with your creditors, you become unable to pay your debts when they are due, you are wound up or become bankrupt, or any other analogous event or circumstance occurs under the laws of any jurisdiction Internet Service a Service that provides access to the Internet The expression: means: Intervening Event an event beyond our reasonable control which interferes whichinterferes with and prevents us from providing the Services to you. Such events include any act or omission of our Suppliers, any disruption to our or our Suppliers’ networks, infrastructure and equipment, failure of any electrical power supply, changes to any laws or regulations, and acts of God, lightning strikes, earthquakes, floods or other natural disaster Law laws, Acts of Parliament, regulations, mandatory standards and industry codes and including the requirements or directions of any Regulator Listed Carriage Service as defined in the Telecommunications Act (but covers most public voice and data communications services) Network see clause 22 21 Numbering Plan the Telecommunications Numbering Plan Off-peak Off--‐peak see clause 5 Operational Directions see clause 10 9 Our Facilities Facilities we own and/or operate Partner a third party that, under a contract with us, provides (a) access a)access to Facilities they manage or maintain or (b) content that we resupply to you Partner Facilities Facilities that are managed or maintained by a Partner Partner Requirements see clause 11 10 PDH personal, household or domestic Peak see clause 5 Periodic Entitlements see clause 6 Plan a particular set of features, entitlements, term of contract, Charges and special conditions in connection with a Service PMSI Port Out Fee a purchase money security interest under the PPS Law Post-Paid fee, per Inbound Number, that we will advise to you on request Post--‐Paid Plan a Plan where you can use all or part of the Service before you pay for it PPS Law Personal Property Securities Xxx 0000 Prepaid Plan a Plan where you must pay in full for Service before you beforeyou use it Price List see clause 44 The expression: means: 41 Privacy Act Privacy Xxx 0000 Act 1988 Product goods and / or services Regulator includes the Australian Communications and Media Authority, the Australian Competition and Consumer Commission and any other relevant government or statutory body or authority and the Telecommunications Industry Ombudsman and Communications Compliance Limited Service a service (and includes Equipment) which we provide to you, including but not limited to (a) a Standard Telephone Service; or (b) a carriage service of a kind specified in the Telecommunications Regulations 2001 (which includes Internet Services); or (c) ancillary goods or goodsor service of a kind specified in the Telecommunications Regulations 2001 Service Level Agreement a written service quality assurance titled as such Service Start Date see clause 21(c20(c) Service Terms terms and conditions that apply to particular Services, usually as set out in a document titled as such SLA a Service Level Agreement Spam an unsolicited commercial electronic message within the meaning of the Spam Act Spam Act Spam Xxx 0000 Act 2003 Special Promotion a special promotion we may offer from time to time, ,on terms we notify in connection with the offer Standard Telephone Service TelephoneService as in section 6 of the Telecommunications (Consumer Protection and Service Standards) Xxx 0000 Act 1999 TCP Code Industry Code C628:2012 Telecommunications Consumer Protections Code The expression: means: TCP Customer (a) a person who acquires a Telecommunications Product from us for the primary purpose of personal or domestic use and not for resale; or (b) a business or non-profit non--‐profit organisation which acquires or may acquire one or more Telecommunications Products which are not for resale forresale and, at the time it enters into a contract with us: (i) does not have a genuine and reasonable opportunity to negotiate the terms of the contractthecontract; and (ii) has or will have an annual spend with us which is, or is estimated on reasonable grounds by us to be, no greater than $20,000 Telecommunications Act Telecommunications Xxx 0000 Act 1997 Telecommunications Goods any goods we supply for use in connection with the supply of a Telecommunications Service, whether or not ornot the goods are supplied in conjunction with, or separately from, a Telecommunications Service Telecommunications Product Telecommunications Goods and/or a Telecommunications aTelecommunications Service Telecommunications Service • a Listed Carriage Service or any service we supply in connection with that service; and • a content service (other than a subscription broadcasting service or a television subscription narrowcasting service) we provide in connection with connectionwith the supply of a Listed Carriage Service Unfair in relation to a term in a Consumer Contract means the same thing as in section 24 of the ACL Use-by Date see clause 7(b) Walk Away Rights the right to cancel your Contract (even during a minimum or fixed term) and pay only usage or network access networkaccess charges to the date your Contract ends, and outstanding amounts for installation of Equipment, and outstanding andoutstanding amounts for Equipment that is compatible with other suppliers’ services We, us, etc see clause 2 Wholesaler Supplier unless stated otherwise – Telstra and/or Optus Part DD – Partner Requirements – specificInbound Number Service Terms

Dictionary. The expression: means: Account Page a web page or facility we may provide that permits you to view and / or manage details of your account Acceptable Use Policy see clause 8 ACL Australian Consumer Law, which is set out in Schedule 2 of the Competition and Consumer Xxx 0000 ACL Consumer an individual who enters a Customer Contract for goods and/or services wholly or predominantly for personal, domestic or household use or consumption Application Date see clause 21(a) Advocate as in the TCP Code Authorised Representative as in the TCP Code Automatic Direct Debit a periodic payment that is automatically deducted by us from your nominated financial institution account The expression: means: Bill Xxxx an invoice from us which advises you of the total of each Charge that is due for payment Billing Period see clause 52(a) Business Day Monday to Friday excluding statutory holidays Carriage Service as in the Telecommunications Act Carriage Service Provider as in the Telecommunications Act Carrier as in the Telecommunications Act Charge a charge applicable under your Customer Contract Claim any claim, demand, action, proceeding or legal process (including by way of set off, cross-claim or counterclaim) Commercial Electronic Message same as in the Spam Xxx 0000 Consumer Contract same as in the ACL Consumer Guarantee same as in the ACL Contract same as Customer Contract Contract Date see clause 21(b) Contract Loss loss or damage suffered by a party and arising in connection with or out of your Contract or any supply made under it (whether pleaded in contract, tort, breach of statutory duty or on any other basis, and whether arising from acts or omissions, and whether or not loss or damage the risk of which another party was or should have been aware), including but not limited to: •  economic loss; •  business interruption; •  loss of revenue, profits, actual or potential business opportunities or contracts; •  anticipated savings; •  loss of profits; •  loss of data; •  indirect or consequential loss; •  an obligation to indemnify another person; •  an obligation to contribute to the compensation of loss or damage suffered by another person The expression: means: Credit Management the process by which we: •  help customers to manage their expenditure on Services; •  manage any credit risk to us; and •  collect outstanding debts from customers and former customers Customer Contract see clause 3 Customer Terms see clause 1 Dictionary this table of defined terms Direct Debit a payment that is deducted by us from your nominated financial institution account, including an Automatic Direct Debit Early Termination Fee see clause 65 End User see clause 23(b) Equipment a handset, modem, router or other hardware Extract deduct an amount by Direct Debit Facilities equipment and network infrastructure of all kinds used to provide or in connection with the provision of a Service General Terms the terms in Part C GST Goods and Services Tax GST Act A New Tax System (Goods and Services Tax) Xxx 0000 Inbound Number a 1300, 13 or 1800 number or any other number that functions as a virtual telephone number that can be routed to flexible answer points Insolvency Event includes an event where a receiver or receiver and manager is appointed over any of your property or assets, an administrator, liquidator or provisional liquidator is appointed to you, you enter into any arrangement with your creditors, you become unable to pay your debts when they are due, you are wound up or become bankrupt, or any other analogous event or circumstance occurs under the laws of any jurisdiction Internet Service a Service that provides access to the Internet The expression: means: Intervening Event an event beyond our reasonable control which interferes with and prevents us from providing the Services to you. Such events include any act or omission of our Suppliers, any disruption to our or our Suppliers’ networks, infrastructure and equipment, failure of any electrical power supply, changes to any laws or regulations, and acts of God, lightning strikes, earthquakes, floods or other natural disaster Law laws, Acts of Parliament, regulations, mandatory standards and industry codes and including the requirements or directions of any Regulator Listed Carriage Service as defined in the Telecommunications Act (but covers most public voice and data communications services) Network see clause 22 Numbering Plan the Telecommunications Numbering Plan Off-peak see clause 5 Operational Directions see clause 10 Our Facilities Facilities we own and/or operate Partner a third party that, under a contract with us, provides (a) access to Facilities they manage or maintain or (b) content that we resupply to you Partner Facilities Facilities that are managed or maintained by a Partner Partner Requirements see clause 11 PDH personal, household or domestic Peak see clause 5 Periodic Entitlements see clause 6 Plan a particular set of features, entitlements, term of contract, Charges and special conditions in connection with a Service PMSI a purchase money security interest under the PPS Law Post-Paid Plan a Plan where you can use all or part of the Service before you pay for it PPS Law Personal Property Securities Xxx 0000 Prepaid Plan a Plan where you must pay in full for Service before you use it Price List see clause 44 The expression: means: Privacy Act Privacy Xxx 0000 Product goods and / or services Regulator includes the Australian Communications and Media Authority, the Australian Competition and Consumer Commission and any other relevant government or statutory body or authority and the Telecommunications Industry Ombudsman and Communications Compliance Limited Service a service (and includes Equipment) which we provide to you, including but not limited to (a) a Standard Telephone Service; or (b) a carriage service of a kind specified in the Telecommunications Regulations 2001 (which includes Internet Services); or (c) ancillary goods or service of a kind specified in the Telecommunications Regulations 2001 Service Level Agreement a written service quality assurance titled as such Service Start Date see clause 21(c) Service Terms terms and conditions that apply to particular Services, usually as set out in a document titled as such SLA a Service Level Agreement Spam an unsolicited commercial electronic message within the meaning of the Spam Act Spam Act Spam Xxx 0000 Special Promotion a special promotion we may offer from time to time, on terms we notify in connection with the offer Standard Telephone Service as in section 6 of the Telecommunications (Consumer Protection and Service Standards) Xxx 0000 TCP Code Industry Code C628:2012 Telecommunications Consumer Protections Code The expression: means: TCP Customer (a) a person who acquires a Telecommunications Product from us for the primary purpose of personal or domestic use and not for resale; or (b) a business or non-profit organisation which acquires or may acquire one or more Telecommunications Products which are not for resale and, at the time it enters into a contract with us: (i) does not have a genuine and reasonable opportunity to negotiate the terms of the contract; and (ii) has or will have an annual spend with us which is, or is estimated on reasonable grounds by us to be, no greater than $20,000 Telecommunications Act Telecommunications Xxx 0000 Telecommunications Goods any goods we supply for use in connection with the supply of a Telecommunications Service, whether or not the goods are supplied in conjunction with, or separately from, a Telecommunications Service Telecommunications Product Telecommunications Goods and/or a Telecommunications Service Telecommunications Service •  a Listed Carriage Service or any service we supply in connection with that service; and •  a content service (other than a subscription broadcasting service or a television subscription narrowcasting service) we provide in connection with the supply of a Listed Carriage Service Unfair in relation to a term in a Consumer Contract means the same as in section 24 of the ACL Use-by Date see clause 7(b) Walk Away Rights the right to cancel your Contract (even during a minimum or fixed term) and pay only usage or network access charges to the date your Contract ends, and outstanding amounts for installation of Equipment, and outstanding amounts for Equipment that is compatible with other suppliers’ services We, us, etc see clause 2 Wholesaler Supplier unless stated otherwise – Telstra and/or Optus Part D– Partner Requirements – specific